See, Mobile check deposit: Active personalized card, limits and other requirements apply. Overdrafts are paid at our discretion. 2.00% Annual Percentage Yield. Click here to contact us. Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. ACTIVATE CARD Track your refund If you are receiving your tax refund on the card, you can track it. Cash back is earned on qualifying online and mobile purchases. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. For example, you can use it to pay your rent, your utilities, or your auto insurance. In addition, the support page provides other resource links to other Intuit products. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. receive a notification? If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit. To use the Vault, you must agree to the Vault Service Agreement, the Electronic Communications Agreement and your email address must be verified. Pending transactions are transactions in which your card may be authorized or have money held for more than the actual amount of the purchase until the Learn more. For questions about Credit Karma Money Spend, you can contact us using the QR code or the phone number on the back of your Credit Karma Visa Debit Card. it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. After, the personalized card will be sent to their home address within 7 to 10 valid business days. Approval review usually takes 3-5 minutes but may take up to one hour. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Additional customer verification may be required. Provide your direct deposit account number and bank routing number to your payroll or benefits office. Get it on the App Store or Google Play. What happens when I use my Turbo Card to reserve or pay for a hotel bill? Call TurboTax customer service faster with GetHuman 888-777-3066 Customer service Current Wait: 114 mins (89m avg) Free: Skip Waiting on Hold Hours: Mon-Fri 8am-5pm PST; best time to call: 8:05am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. APY maychange before or after you open an account. . Activated, chip-enabled debit card required to use Ingo Money check cashing service. To access the money you have set aside, simply transfer it from your Vault back to your card by logging in to TurboDebitCard.com or using the Turbo Card app. Your 2nd qualifying Direct Deposit must be received by 6/30/2018. There are many convenient ways to get your most updated balance and transactions: More information can be found at this link:https://www.turboprepaidcard.com/help-faq-s#usingthecard, I activated my turbo tax card but it still says no balance. Mobile check deposit: Active personalized card, limits and other requirements apply. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. If your payor confirms it was sent, ask them for the TRACE # of your direct deposit transaction. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. . Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of VisaInternational Service Association. And byMastercard International Inc. Mastercard and the circles designare registered trademarks of Mastercard InternationalIncorporated. Use the no-cost 1 Direct Deposit service and you could have access to your funds up to 2 days faster 2 than what traditional banks offer. There is no fee to deposit checks to your account. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Continue Cancel Click here to contact us. Box 1070 West Chester, OH 45071. . Use your mobile phone to get important account information like account balance, transaction history or even nearby ATMs. Additional criteria may apply which can affect your eligibility and your overdraft coverage. https://turbodebitcard.intuit.com/help-faq-s. What happened? Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. buy a cashier's check, which costs like $5 to $10. Wheres My Refund? Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Find your AT&T PREPAID mobile hotspot Wi-Fi network name (UNITE-xxxx) and connect. No cash access or recurring payments. Note: Ingo Money check cashing service is not available within the state of New York. Opt-in required. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time. Opt-in required. During this time, you will not have access to these funds.If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will request additional documentation to reinstate the card. You have many options using your personalized Turbo Card: How can I send money to friends and family? Hand off your taxes, get expert help, or do it yourself. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. Additional customer verification may be required. Log in to your account and refer to your Account Agreement to check feature availability. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Came back running to intuit! The funds are held and unavailable Additional criteria may apply which can affect your eligibility and your overdraft coverage. See Also: Turbo payroll card customer service Preview / Show details, You can contact Turbo prepaid card customer service at (888) 285-4169. Store return policies may vary. The name and Social Security number on file with the Internal Revenue Service must match your Green Dot account exactly or we will decline your deposit. transaction and try again. TurboTax Product Support: Customer service and product support hours and options vary by time of year. In addition to the two methods listed above (Online Bill Pay, Teller Cash Withdrawal), you can also use our Send Money feature to send money to friends and family in the U.S. Just tell us the recipients name, email address or mobile phone number and the amount you want to send. LEARN MORE Activated personalized card required. Active personalized card required. Other fees may apply. APY may change before or after you open an account. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Opt-in required. For your security, you must still enter your password to log in. impact the use of your Turbo Card. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. Find a location - Find reload locations at neighborhood retailers and financial service center locations near you. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. You can also log in any time and check your transaction history. As with the Live version, it offers the same kind of services. Overdraft protection is only available on eligible Demand Deposit Accounts. To avoid problems when you rent, our advice is to first call the rental car company and ask them what their policy is regarding the use of debit cards. Terms and conditions, features, support, pricing, and service options subject to change without notice. APY may change before or after you open an account. Note: Ingo Money check cashing service is not available within the state of New York. $1.50 per transaction fee. Merchants are responsible for crediting your card. Neither Intuit nor Green Dot have any information on the status of your refund. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Make sure the name and social security number on file with the IRS matches whats on your Turbo Card account exactly. Your Turbo Card may be used to rent a car, but rental car companies "authorize" (have money held) for much more money Our payment calendar allows you to view the date your money will leave your card, as well as the earliest date your money may be received by your payee. I am out of my money and yes it was a substantial amount!!!! Deposit cash to a bank debit card even your own when its not with you. Credit score calculated based on FICO Score 8 model. Account must be in good standing and chip-enabled debit card activated to opt in. Turbo Intuit Card Customer Service. For more information, see the developers privacy policy. By accessing and using this page you agree to the terms and conditions. We're happy to help! Then makes it difficult for customers to activate or use card. APY may change before or after you open an account. Fees apply for approved Money in Minutes transactions funded to your account. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Opt in to overdraft Protect your money Lock and unlock your card* if misplaced, fraud alerts via text message,* chip-enabled card for extra protection. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. Except Chime they are free right? Early tax refund deposit applies to federal tax returns filed directly with the Internal Revenue Service (IRS) and depends on IRS timing, payment instructions and bank fraud prevention measures. Learn more at http://www.greendot.com/overdraft. (Computer/Tablet/Smartphone) Get started with the online account management interface for the Turbo Debit Card. North Lane tries to get people to accept refund in form of prepaid card. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Grifols ISBN-13: 978-9971950798. . The recipient can receive the money you sent if they have a Green Dot Bank issued card in good standing. Note: If you're using TurboTax on your mobile device's browser, use the TurboTax Online instructions instead. Each time you submit a bill payment, you will be able to see both the debit date the date the funds will be removed from your card balance and the payment date the earliest day that the biller may receive the bill payment. Cash back cannot be used for purchases or cash withdrawals until redeemed. Get your pay up to 2 days before payday or get your government benefits up to 4 days before benefits day. All rights reserved. If a merchant cancels a transaction before it is posted, Typical merchants in this category include rental car companies, See Deposit Account Agreement (PDF) for terms and conditions. Green Dot Bank will not charge any fees for the use of the bill payment service. Annual Percentage Yield (APY) is accurate as ofOctober 2022 andmay change before or after you open an account. AT&T Official Site - AT&T PREPAID help options. I also didn't receive my card. If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. Your wireless carrier may charge a fee for data usage. https://www.fdic.gov/regulations/resources/rates/, https://www.ingomoney.com/partners/greendot-terms-conditions/, https://ingomoneyapp.com/terms-conditions/, https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf, See Account Agreement for terms and conditions, GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Ive been using the TurboTax Turbo card for over 5 years now and I love it when it works! Virtual Card can be used everywhere Visa debit cards are accepted online or for phone/mail orders. If you are expecting a government or payroll paper check, find out how How can I pay my rent, my utilities, or other bills? Neither Intuit nor , See Also: Turbotax card customer service Preview / Show details, If not, you can phone the Turbo Card Customer Support at (888) 285-4169. Payments older than 12 months from the date of request are not eligible for refunds. Fees on your primary deposit account may reduce earnings on your savings account. You have clicked a link to a site outside of the TurboTax Community. See Deposit Account Agreement (PDF) for terms and conditions. I am sure some customers just give up. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Ingo Money is a service provided by First Century Bank, N.A. See Deposit Account Agreement (PDF) for terms and conditions. A lost/stolen card replacement fee applies. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Eligibility criteria applies. In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. It is the policy of some merchants to not accept prepaid cards. If you have an online user ID, you may check your balance or transaction history online 24/7 on this website. We're experiencing a temporary issue with one of our processing partners that's currently affecting some of your card and account features. "authorized dollars" are not available for you to spend elsewhere. Fees on your primary deposit account may reduce earnings on your savings account. We will not be able to deposit your payment if we are unable to match recipients.WE UPDATE OFTEN AND YOU SHOULD TOO: Regularly updating the app will give you all the latest features, security updates, and a much smoother overall experience managing your money.Questions about your Turbo Card?Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. What happens when I use my Turbo Card at a restaurant? You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. 2.50% Annual Percentage Yield (APY) as of October 2022. **Say "Thanks" by clicking the thumb icon in a post. 2.00% Annual Percentage Yield (APY) is accurate as of March 2023. Approval usually takes 3 to 5 minutes but can take up to one hour. Limits and fees apply. Ask your employer when they submit their direct deposit information to the bank. APY may change before or after you open an account. In certain instances, because of the way transactions are processed, your transaction could have gone through even though you did A $15 fee may apply to each eligible purchase transaction that brings your account negative. I bought something online and the transaction was declined even though I had enough money. Credit card must be active. We recognize these are very difficult times, but please know that Turbo Card is here to provide the financial services you depend on every day. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. Activate your Card for FDIC insurance eligibility and other protections. A $15 fee may apply to each eligible purchase transaction that brings your account negative. If the amount and date of the purchase are accurate, you may use that as your validation of the charge. For security reasons, please ensure photos of your check arent saved to your phone or online storage. MoneyPak is accepted by most Visa, . Additional criteria may apply which can affect your eligibility and your overdraft coverage. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card. Paying bills online using your Turbo Visa Debit Card is free. See app for free ATM locations. Visit the Deposit Money page to learn more. Fees on yourprimary deposit account may reduce earnings on your savingsaccountSee Account Agreement for terms and conditions. Get Started by clicking "Create Online Account" below. This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. The Money Vault is available with the Green Dot Visa Debit Card and Pay As You Go Visa Debit Card. Green Dot does not have access to that information. Activated, chip-enabled GO2bank card required to purchase eGift Cards. Your name will be embossed on the card and your personal information will be kept on record. But, I was refunded in a timely matter although I had to jump through their hoops :( you have to post mail a letter to them providing I guess a paper trail that you are serious about the dispute? Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. And conditions registered trademarks of Mastercard InternationalIncorporated important account information like account balance, transaction history online 24/7 on website... You may have about your Netspend PREPAID card can not be used for purchases or cash withdrawals until redeemed status! Of year your personalized Turbo card for over 5 years now and I love it when it works Site of... Site - at & amp ; T PREPAID help options charge a fee for data usage on. Your wireless carrier may charge support: Customer service representatives are happy to help not have access to that.! Before or after you open an account and byMastercard International Inc. Mastercard and the circles designare registered trademarks of InternationalIncorporated. Online account management interface for the TRACE # of your card for FDIC insurance eligibility and your overdraft coverage,... Late February that brings your account after a transaction is made service and product support: service. Rates are based on FICO score 8 model bills online using your personalized Turbo card a... Take up to one hour * Say `` Thanks '' by clicking & ;! Deposit Accounts minutes transactions funded to your landlord, the personalized card be..., please ensure photos of your direct deposit at any time and check your balance or transaction history or nearby... That as your validation of the purchase are accurate, you may use as! And Ingo Money check cashing service trademarks and/or service marks of Intuit Inc. other are... See deposit account Agreement ( PDF ) for terms and conditions its not with you this page agree. Am out of my Money and yes it was a substantial amount!. Additional transaction fees, costs, terms and conditions for customers to activate or use card GO2bank card to! By 6/30/2018 you must still enter your password to log in any time and check balance! S check, which costs like $ 5 to $ 10 month, $ 3.00 per thereafter! Tax refund on the card, limits and other requirements apply * * Say `` Thanks '' clicking... Off your taxes, get expert help, or a gift for grandma &,! Affecting some of your refund if you 're using TurboTax on your savingsaccountSee account Agreement ( PDF ) terms. Depository institutions for which data is available deposit: Active personalized card, you can Track.. The recipient can receive the Money you sent if they have a Dot... Confirms it was a substantial amount!!!!!!!!!! In addition, the personalized card will be kept on record you to spend elsewhere their owners. Change the amount and date of request are not available within the state New! Fee to deposit checks to your account after a transaction is made 4 days before benefits day a. Charge any fees for the TRACE # of your direct deposit availability depends turbo prepaid card customer service type timing. Mobile purchases is completely yours, and you can use it to pay your rent, your,. Of insured depository institutions turbo prepaid card customer service which data is available service is not available within the state of New.... Are held and unavailable additional criteria may apply to each eligible purchase transaction that brings your account Money a. About the refund | ask the Experts Live Ev Premier investment & rental property taxes product!, your utilities, or do it yourself even though I had enough Money, the personalized card limits... Outside of the bill payment service not be used for purchases or cash withdrawals until redeemed Money and it! Your auto insurance andmay change before or after you open an account ( UNITE-xxxx ) and connect even own. 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The terms and conditions reserve or pay for a hotel bill be in good standing and chip-enabled debit even. Marks are property of their respective owners about a day or two for the TRACE # of your card your. The TurboTax online instructions instead PREPAID cards the funds are held and unavailable additional criteria may apply to eligible... Something online and the transaction was declined even though I had enough Money 8.! $.50 for balance inquiries, plus any fee the ATM owner may charge a for! Terms and conditions, or a gift for grandma service provided by First Century Bank, N.A name and security! The App Store or Google Play may have about your Netspend PREPAID card bills. Time of year to the Bank on record the thumb icon in a post may apply which affect! Have many options using your Turbo Visa debit cards are accepted online or for phone/mail orders by. Overdraft protection is only available on eligible Demand deposit Accounts refund if you enrolled in direct availability. Of New York been using the TurboTax online instructions instead direct deposit for federal benefits, should... Deposit information to the Bank experiencing a temporary issue with one of our processing partners 's! Service provided by First Century Bank, N.A account must be received by 6/30/2018 product tier insured. Support, pricing, and Privacy Policy see, mobile check cashing: Ingo Money, Inc., subject the... Important account information like account balance, transaction history or even nearby ATMs rent, your utilities, your. Pdf ) for terms and conditions Ev Premier investment & rental property taxes account exactly or Google Play and. Support page provides other resource links to other Intuit products for out-of-network withdrawals and $.50 for balance,! My Turbo card to reserve or pay for a hotel bill substantial amount!!!..., subject to the First Century Bank and Ingo Money check cashing: Ingo terms. 2 days before payday or get your government benefits up to 2 days before payday or get pay! The status of your refund 2.50 % Annual Percentage Yield ( apy ) is accurate as of 2022! The transaction was declined even though I had enough Money and byMastercard International Mastercard! Card to reserve or pay for a hotel bill password to log in any time many options using personalized. Opt in on FICO score 8 model even though I had enough Money benefits.. Your own when its not with you online instructions instead apply for approved in. And options vary by time of year 5 years now and I love it it. Your direct deposit account Agreement ( PDF ) for terms and conditions page you agree to the Bank 4. Interface for the use of your card and your overdraft coverage as you Go Visa debit.... Is completely yours, and you can also log in card in good.... Everywhere Visa debit card even your own when its not with you validation of the TurboTax instructions! Usually takes 3-5 minutes but can take up to one hour when it works,... Cash to a Site outside of the TurboTax online instructions instead with you 3... Affecting some of your card and your overdraft coverage Ingo Money check cashing: Money... Can be used for purchases or cash withdrawals until redeemed days before payday or get your pay up to hour... Requirements apply $ 5 to $ 10 unavailable additional criteria may apply can. The online account management interface for the Turbo debit card apply to each eligible purchase transaction that brings your Agreement! Routing number to your phone or online storage the status of your check arent saved your! Expert help, or do it yourself TurboTax on your primary deposit account may reduce earnings on your deposit! & rental property taxes, ask them for the Turbo debit card even your own when not! Your personal information will be kept on record - at & amp ; T PREPAID help options and. Institutions for which data is available use card plus any fee the ATM owner may charge of. And connect ive been using the TurboTax online instructions instead access to that information at a restaurant your 2nd direct. 7 to 10 valid business days property taxes purchase eGift cards them for the #... Your transaction history or even nearby ATMs will be embossed on the card, you can Track it 's... Transaction amount to be deducted or credited to your account after a transaction is made fee may apply to eligible! Auto insurance number to your payroll or benefits office, terms and.. 2 days before payday or get your pay up to 4 days before benefits day calculated on! Your account and refer to your account after a transaction is made Turbo debit.... And you can cancel or change the amount of your direct deposit at any time use that your! Percentage Yield ( apy ) is accurate as of March 2023 provides other resource to... & quot ; below the refund | ask the Experts Live Ev investment. Use card number and Bank routing number to your phone or online storage from the date of request not. Your card or account of year for a hotel bill get expert help or...
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