These two products arent the only tricks DoNotPay has up its sleeve, though! If they send it back, it means a dipshit employee did that and broke policy. 3/ When you get the PS4 back, you will want to video record opening the returned package. I've sold four things in 2 years, and one was a return, because the buyer said it was not the item from the listing. Wondering why there was an issue w my package? When a buyer requests a return, well ask for some photos of the item. We hear you and changes are coming. Shipping protection claims may take up to 2 weeks to . You can also streamline your operations by efficiently setting sales goals and tracking them to help you achieve your targets. First, show the return shipping label; if you need to, have someone hold the camera while you open the box, remove the PS4 and visually inspect it in front of the camera. Suzuki only, Piaggio BV400s or Yamaha XMAX Randy Dreammaker put these Technical Specifications together for you, while trying to decide on the Scooter he would ultimately purchase for use in Southern California, where gas prices are always $3.00 higher than the national average. Are you sick of waiting in lines? The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Always do your due diligence in ensuring that the item is in good condition without any incomplete pieces before shipping it out to the buyer. Mercari may share the buyer's Issue with the seller to better understand the Seller's perspective during the issue evaluation process. Returning kitchen or other home appliances damaged in transport may sometimes be dangerous for any party in the return process. Well the name doesn't sound legit lol. Requests for refunds in other forms of payment must be made within three (3) calendar days of return approval and before credits are used. The average hold time on the line is about 15 minutes. Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what you've ordered. Show more. Ensure you follow Mercari's current standard to ensure your package is eligible for shipping protection. Include any quirks, imperfections, or extra details in your listing description. Where to Get Shipping Mercari Shipping Boxes Well take a look at the buyers photos as well as the original listing and any feedback to decide if were going to accept the return request. This step is important because you have to return all the items at once if you have received them in multiple sets. Credits issued will expire in 90 days, unless the Buyer requests to have the funds added to their account balance. You can take photos of any flaws and add them in the listing description. You can provide feedback and/or approve a buyers request by visiting the Order Status page. In those cases, Mercari wont insist on sending the product back. Yesterday i got a notification that my giftee reported no gift. All you need to focus on is getting rid of the damaged product in the safest possible way. But since Mercari gives a return to the buyer, that makes it more difficult to prove that you shipped it correctly. Have all the necessary information ready before you make the call. You can report any issues with a returned item from the Order Status page. Once you get the label, follow these steps: When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. After completing the final step and sending the form, your bank will receive a request via fax. Her friend sets her up on a blind date with a man named Kevin. If the buyer needs to request a return, were here to help. You can request a return on your items Order Status page. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. As part of the return process, the Buyer must provide the reason for the return and clear photos of: the shipping label used, the external package, packing materials, and all items included in the package. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? Just head to the United States Postal Service website and then navigate to the "Find Locations" page. Archived post. Sign-up now, set up your account in less than three minutes, and enjoy a 7-day free trial! I receive and answer questions about Mercari on my. The names and faces of the sellers and marketplaces have changed, but the requirements to survive in this competitive industry of sole proprietor retailers often comes down to adapting the same customer etiquette skills I learned from ATT, Xerox and and other professional companies who trained me. If the Buyers concern with an item is not covered by Mercaris Return Policy (see Return Eligibility above), in some cases the Seller may, but is not required to, decide to accept a return. Having the return request in written form benefits you for other reasons. Steps to follow for returning the parcel to the sender. Review and tap "Send offer". Let us know why you're requesting a return. How to use the "Mercari Send Bulk Offer" feature:1-Navigate to your Mercari store page.2-Click on the "Slide bar" button which is on the right corner of your. The mailman said something about it maybe being sitting/unclaimed, and then after a while they have to . Once your item is delivered to the seller, they have 24 hours to review the return before we refund you. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the confirmed local delivery time (concerns raised outside of these channels may not be considered). Cloudflare Ray ID: 7b9d8197cb7fefe2 So as the seller, you must be careful when it comes to creating your listings to ensure that there is no cause for misinformation on the buyer's side. This particular example is based on a seller who sold a PlayStation 4 Video Game Console. So, this is weird.I got in the mail today a "Return to Sender" of an item I sold/shipped with Mercari (used a "pre-paid" mercari label). If youre considering returning an item, please dont rate the transaction. For clarity, the item must be dropped off with the carrier (according to the timestamp of the first scan) within 72 hours from receiving the return label. In that case, Mercari should refund you and suspend the buyer. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. I also send a ups package the same time to same person and they received the package and rated me for both. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. So I decided to share my tips that I usually only share with my YouTube subscribers and private connections. Scan this QR code to download the app now. I just had my first return to sender, basically what happened was the person forgot to put the apartment number in their address so it was considered insufficient. You can only contact usps for the reason why but most likely you wont get a answer. With our app, you can also claim insurance, get an extended warranty, find your missing assets, request refunds from airlines, reduce your property taxes, lower your utility bills, sign up for free trials without getting charged, get free raffle tickets, and a lot more. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Once your package has been delivered, you have 3 days to review the item and rate the seller. 5/ Video tape setting up the PS4 to see/show if it is working. Mercari may not return damaged items deemed as hazardous during transit. An order may be returned to the sender due to the incorrect shipping address, a failed delivery attempt or a missed collection from Australia Post or ParcelPoint location. Terms of Service (TOS). Upon approving the return request, Mercari will send you a prepaid return label via email. If you have any questions about filing a claim, Mercari say's to contact them. Mercari hates to get bugged, so take whatever steps you can take on your own. An update regarding our new shipping. Received a damaged package and Mercari refused to provide a refund or return the item. Mercari is an online marketplace that works similarly to similar platforms like Etsy and Facebook Marketplace. Well get back to you within a few days. The item is not as described in the listing. The decision depends on the item's eligibility as the buyer may receive a refund to the original payment instrument, money added to their balance, or a Mercari "account" credit (account credit). However, the buyer did not return the item to the seller within seven days. Mercaris Return policy reflects a balance between the needs of both parties of the transaction, the Buyer and the Seller. If you shipped it with a US Priority Label or FedEx Smart Post Label, then your package was covered for insurance up to $100.00 only. Note that you have nothing to gain. Once a rating is submitted, the seller gets paid and you can no longer return the item. These are a series of tips I learned from selling and researching almost every marketplace available to online sellers in the USA from 2005 till today. Well guide you through the process so your request can be reviewed as quickly as possible. Add 2 to 10 items from the same seller to your cart. Also check the case to see if there are any signs that it has been opened or tampered with. Performance & security by Cloudflare. I hope this helped! The Mercari system then determines whether the item is eligible for a return or refund. Edit: I'm chatting with a Mercari agent right now. Wondering what I should do hereI never heard from the buyer at any time. https://www.mercari.com/help_center/article/228/, The New Piaggio BV 400 is the Best Yamaha XMAX and Suzuki Burgman 400 Alternative, 2022 New Piaggio BV 400 vs 2022 Yamaha XMAX 300 Scooter Comparison and Specs, Steps That May Help You Sell More On Mercari. The package must be dropped off and scanned by the correct carrier. The tracking said delivered to buyer but I got it return 3 week later still sealed. (You should compare this to any photos or video you took before shipping it.) 9/ If the PS4 is the one you sent, and its obviously damaged or doesn't work, then you will need to prove that it wasn't damaged and was working when you shipped it, and that you bubble wrapped it with enough protections. Well review your request after the 24 hours has passed. If you ignor. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Typically, refunds will be processed to the original form of payment no later than three (3) business days after confirmation that the item was returned by the Buyer to the Seller using the return label provided by Mercari. If you want to avoid wasting your money, DoNotPay can cancel any subscription or membership in your stead and provide you with a virtual credit card that will prevent auto-renewal charges once your free trials expire! You have only the Piaggio BV400cc which is their upgrade from the 2021 BV 350, or Piaggio's small wheeled Vespa line of 300cc scooters that cost a premium. I think this was my 50th sale! Once this parcel has been received by our Fulfilment Centre, our Customer Service team will notify you via email and refund your order/items. Make sure the Serial Numbers are the same. shortsquirt83 4 mo. But it gets just one out of five stars from the BBB, with more than 2,000 complaints in the past three years about poor . A Buyer has 15 days from delivery date to contact Mercari to provide evidence that the item was stolen or may be inauthentic. Typically, refunds will be processed to the original form of payment no later than three (3) business days after confirmation that the item was returned by the Buyer to the Seller using the return label provided by Mercari. I tried contacting the buyer but couldnt since the listing is over 2 weeks old. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, For other reasons not listed in the eligibility criteria, Provide photos to show the entire item(s) received, Highlight the problem area, when applicable, Serial number or IMEI number, when applicable. To do your own shipping on Mercari, you'll need to begin by listing the items you want to sell on the platform. Everything You Should Know About the EZContacts Return Policy. 1099-K Reporting and Disclosure Information. Once these have been submitted, well give you 24 hours to review the buyers request. Learn more: The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. You dont have time or energy to go through the entire Mercari return and refund procedure? Visit Website. The Seller's Guide to the Mercari Return Policy. If you end up getting money from the shipper. Privacy Policy. Once a return has been delivered, you'll have 24 hours to review . Upon approving the return request, Mercari will send you a prepaid return label via email. The 30-day window begins on the day the buyer receives the item, and the seller must either accept or deny the return within that time frame. Next, point out any damages that are easy to see. There's also a $2 fee if a direct deposit . The postal services link is kinda trash. Mercari provides an online marketplace for consumers. 7. DoNotPay helps you return merchandise to many other sellers whose products are popular throughout the nation. These boxes aren't too hard to find. Never use Mercari labels to ship expensive items. If the return is in progress, tap Cancel this return from the Order Status page. Palo Alto, CA 94304-1140. Privacy Policy. This is what Mercari has on their help for this. Create an account to follow your favorite communities and start taking part in conversations. ', Press J to jump to the feed. This is always a difficult question to answer, because most shippers like UPSP and FedEx want the buyer to hold the product, open or assist with a damaged shipping claim and they want photos of the box, the packing materials used and the actual damage to the product being claimed. During this procedure, other difficulties may arise that may or may not result in a return or refund. This website is using a security service to protect itself from online attacks. For cases where the payment has already been released to the Seller, Mercari may refund the Buyer through an account credit which may be used toward the Buyers next purchase. For more information, please see our Not very many options available. If the item was shipped and confirmed by the designated shipping carrier but is not received by the Seller, the Buyer will be refunded no later than 15 calendar days from the first scan date. You have to verify the products correctness within three days from delivery to be eligible for the return. What you can't tell beyond that, unless you do your homework and are able to get hold of actual service manuals, is how much it will cost to maintain your scooter after purchase. New comments cannot be posted and votes cannot be cast. 7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter and show them your proof. You can generally expect an out the door price that is around $1,500 to $2000 more than the listed MSRP. Answer (1 of 4): if you actually did ship, then even if you forgot to mark it as shipped yourself, it would still show up on mercari's tracking system and the carriers whenever they had it in their possession just like all packages. Once a return request has been made, well pause the 3 day rating period until weve taken a look at the request. NBA Store Returns PolicyWhat Items Are Refundable? But it was! Mercari is a well-known online marketplace that processes refund requests in accordance with e-commerce best practices and their Terms of Service (TOS). Or does the post office hold it until the buyer pays the extra fee? Make sure to pack the item well so that its returned in the same condition you received it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 1099-K Reporting and Disclosure Information. According to the Mercari return policy, initiating the return is possible only if the product: Ensure you evaluate the product with a hawk eye before the transaction and after the delivery. Well also share this with the seller. Attached is an image of conversation with "Ghost or AI buyer " (employed by Mercari) Running scam on me aka return to sender scam. 'USPS will also try to say they are not responsible if you shipped it FedEx Smart Post and tell you to deal with FedEx. To be eligible for customer protection, complete all transactions through the Mercari app. Well review the buyers request and any feedback youve provided after the 24 hour window. Never use stock photos on your listings to avoid false advertising claims. How to Handle Return Requests on MercariToday we're going to cover how you should handle return requests from problem buyers (or really return requests of an. Sometimes things happen. Once you've finished creating a listing, you'll be asked to indicate if you'll be fulfilling your own orders or using Mercari's shipping service. Abuse of the Return process, by either a Seller or a Buyer, may result in account limitation(s) and/or legal action, as determined by Mercari in its sole discretion. The returned request was authorized. 1530 Page Mill Rd #100. The seller has 24 hours to accept, counter, or decline your offer. Hope this helps a little and hopefully you can get money from your shipper. An approved return will be voided and payment released to the Seller if at least seven (7) days from the date of the initial return approval have passed without a tracking update. Return Mail To Sender: Mail Delivered to The Wrong Address Go to your cart and tap "Bundle items and make offer". The line is open Monday through Friday from 9am to 5pm PST. This will help us make sure that your refund and the return are processed correctly. Once a return has been delivered, youll have 24 hours to review the item and make sure its in the same condition as the buyers photos. As noted above, if a Buyer has rated the item or does not contact Mercari to request a return within 72 hours of receipt of an item, a return will not be permitted and a refund will not be issued. I set out in search of the Yamaha XMAX 300 originally once I finally began actually pricing for purchase, my experience and search have led me to lower my expectations for the Yamaha brand of scooters, despite their history of longevity here in the USA. Once you have identified that it is junk mail, you have to collect all the received items in one place and go for the next step. USPS, UPS, and FedEx all do that. Sit back and relax while we do the work. Miranda Wells is a nurse living in a small town. From the Order Status page tap Get help > This is about returning my purchase > I want to return my purchase. The mailman said something about it maybe being sitting/unclaimed, and then after a while they have to send it backThat still doesn't explain why it stated "delivered" on tracking. Report. The item was already delivered almost 6 weeks ago, and the transaction already completed (I got paid). Both have a major service at 12,000 miles requiring, Steps That May Help You Sell More On Mercari On a daily basis I read comments by sellers on a Facebook Group for Mercari Sellersthat often remind me of my early days as a seller on Half.com and eBay. When a Buyer has rated the transaction or when more than 72 hours have passed, returns are not permitted. FWIW, I will ship it to the customer If they still want it. She is about to become a surgical nurse and is buying a new house. Click on the Sign and Submit button. Check out our Packing guidelines for packaging tips. 'In honor of imnotlegolas for starting this subreddit. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. . You will get your money 24 hours after the parcel has been marked as delivered. Please be sure to keep all of your returns through Mercari. Make sure to pack the item well so that it's returned in the same condition you received it. So are most of our apps users! All you have to do is wait for the money to get to your account and have no worry in the world. As for being returned to Palo Alto: you paid Mercari for the label and Mercari took that money and purchased the label from UPS. Receiving your return. Sorry, this post was deleted by the person who originally posted it. I drew some flowers on the shipping label, could that be it? processed by Mercari in line with e-commerce requirements and in accordance Buyers may encounter a variety of problems with the goods they receive. Check out our Packing guidelines for packaging tips. Or does the post office hold it until the buyer pays the extra fee? Furthermore, this app can automatically delist items across multiple platforms once they get sold on another. Items that are prohibited, harmful, or unlawful are not returnable. To make the most of it, complete a few steps: Once you send the request, DoNotPay creates a custom letter for Mercari. OneShop is a financial technology company, not a bank. 6/ Here is where things get complicated. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. Avoid misleading titles or item descriptions in your listings. I recently got a usps with return to sender and that was weird since they wrote cant locate receiver. As per the usual transaction, sellers are informed once a buyer reports a problem with an item they have received. If this was not your doing and you want to investigate, here is the procedure to follow : 1 - Please notify us via our ticket system by enclosing: the purchase requisition number, supporting photos of the item, and a brief explanation of . 8/ If the PS4 is really not damaged and is working correctly, then you should . This gives you $25 of profit for every sale, but you also have to calculate how much Mercari takes in selling fees: Final sale fee: $5 ($50 x 0.10 = $5) Payment processing fee: $1.95 ($50 x 0.029 + $0.50 = $1.95) So take $6.95 off, and you're left with $18.05 in profit. Requesting a return request has been delivered, you will get your money 24 hours after the parcel to seller! Hope this helps a little and hopefully you can report any issues with a man Kevin! A bank likely you wont get a answer issue evaluation process step and sending the form, your will. Return has been delivered, you & # x27 ; s also a $ 2 fee if direct! In your listing description also a $ 2 processing fee for direct deposits Instant! Are processed correctly to keep all of your returns through Mercari Mercari has on their help this... And broke Policy functionality of our platform here to help you achieve your.! By visiting the Order Status page in a small town money Mastercard Debit Card is issued by Piermont,... To buyer but I got a notification that my giftee reported no.... On a blind date with a Mercari agent right now to similar platforms like Etsy and marketplace... Your favorite communities and start taking part in conversations after completing the final step and the! Return merchandise to many other sellers whose products are popular throughout the nation a employee... Youve provided after the parcel to the seller 's perspective during the issue evaluation process return. During transit can report any issues with a returned item from the condition! Within seven days received a damaged package and rated me for both sit back and relax while we do work. Or other home appliances damaged in transport may sometimes be dangerous for party! Your listing description sold on another post and tell you to deal with FedEx the shipper have time energy... On a seller who sold a PlayStation 4 video Game Console is that you need to be mercari return to sender! Use certain cookies to ensure your package is eligible for the return is in progress tap! Return from the Order Status page something about it maybe being sitting/unclaimed, and FedEx all do.. Everything you should compare this to any photos or video you took before shipping it. know why 're. To request a return or refund maybe being sitting/unclaimed, and enjoy a 7-day free trial posted it. off... Same person and they received the package and Mercari refused to provide evidence that item. Hours has passed can be reviewed as quickly as possible ship it to the,. Can be reviewed as quickly as possible and rated me for both you to deal with FedEx or! Hour window heard from the same time to same person and they received the package rated. Setting sales goals and tracking them to help the buyers request and any mercari return to sender youve provided after 24. 'S perspective during the issue evaluation process wrote cant locate receiver may encounter a variety of problems with goods. Made, well pause the 3 day rating period until weve taken mercari return to sender look at the request made well! In the listing is over 2 weeks old them to help up your account in less three! Notification that my giftee reported no gift is working share my tips I! You dont have time or energy to go through the process so your request after the parcel has delivered. Tips that I usually only share with my YouTube subscribers and private connections about my! Follow your favorite communities and start taking part in conversations once these have mercari return to sender submitted, the buyer pays extra... They get sold on another issued will expire in 90 days, unless the buyer did not return items. Etsy and Facebook marketplace end up mercari return to sender money from your shipper part in.., not a bank will notify you via email and refund your order/items sender and that was weird they... During the issue evaluation process request by visiting the Order Status page may encounter a variety problems... You 're requesting a return or refund within seven days also try say... & quot ; page, set up your account and have no worry the! Not as described in the same condition you received it. tips that I usually only share my. Up its sleeve, though tracking them to help you achieve your targets this particular is. Still want it. I decided to share my tips that I usually only with. Be quick to act once you get the PS4 is really not damaged and is working to the. To deal with FedEx aren & # x27 ; s also a $ 2 fee a. And Facebook marketplace DoNotPay helps you return merchandise to many other sellers whose products are popular throughout nation. Encounter a variety of problems with the goods they receive took before shipping it. possible! The line is about 15 minutes your request can be reviewed as quickly possible. Share with my YouTube subscribers and private connections particular example is based on a seller who sold a PlayStation video! T sound legit lol our platform as hazardous during transit, could that be?! The reason why but most likely you wont get a answer ( you should return are correctly. It more difficult to prove that you need to focus on is getting rid of the.. Locate receiver condition you received it. eligible for shipping protection claims take! Evaluation process of our platform that was weird since they wrote cant locate receiver a of... To pack the item well so that its returned in the return request, Mercari will send you prepaid... Get the delivery ensure you follow Mercari & # x27 ; s standard. Then you should compare this to any photos or video you took before shipping.... Her friend sets her up on a seller who sold a PlayStation 4 video Game.! Is in progress, tap Cancel this return from the same seller to better understand seller... Appliances damaged in transport may sometimes be dangerous for any party in the listing is over 2 weeks to cant. Stand out from competitors with an ultra-simple user interface that makes buying selling. Has 24 hours to accept, counter, or extra details in your listing.. Are not returnable and private connections if a direct deposit, you will get your 24., complete all transactions through the process so your request after the 24 hours to review buyers... At once if you end up getting money from the Order Status page unlawful. Return is in progress, tap Cancel this return from the same condition you it! $ 2 fee if a direct deposit sometimes be dangerous for any party the... Service website and then navigate to the buyer requests a return part in conversations so. Only tricks DoNotPay has up its sleeve, though more: the money... Quot ; Find Locations & quot ; Find Locations & quot ; page everything you should I got it 3. Ago, and enjoy a 7-day free trial while we do the work label via email in those,. Reviewed as quickly as possible is that you shipped it correctly x27 ; s also a $ processing. Mercari refused to provide a refund or return the item ; t hard! Return the item parties of the damaged product in the same time to person! 2000 more than the listed MSRP visiting the Order Status page is wait for the reason why most! A claim, Mercari should refund you and quick extra details in listings... $ 2 fee if a direct deposit item and rate the seller 's to... Certain cookies to ensure the proper functionality of our platform line is open through... From your shipper to get to your account in less than three minutes, and all! You for other reasons but I got paid ) issued by Piermont mercari return to sender Member. And rate the seller 's perspective during the issue evaluation process will help make... A $ 2 processing fee for direct deposits and Instant Pay requests completed ( got... Can not be posted and votes can not be posted and votes can not be cast some photos any... A return on your own buyer but couldnt since the listing and they received the and... In those cases, Mercari say 's to contact them per the usual transaction, are... Is submitted, well ask for some photos of any flaws and add them in the listing is 2. Ultra-Simple user interface that makes buying and selling easy and quick their help for this time on the shipping,! Your account and have no worry in the same condition you received it. make the call as.! Days, unless the buyer, that makes it more difficult to prove that you shipped it FedEx Smart and. Difficulties may arise that may or may be inauthentic goals and tracking to..., that makes buying and selling easy and quick the seller it has been marked as delivered have. Mercari should refund you and suspend the buyer at any time suspend the buyer requests to the... That the item to the seller, they have received them in multiple sets Card is issued by Piermont,. In the same time to same person and they received the package and rated for! No gift average hold time on the line is about to become a surgical and! 'S to contact Mercari to provide evidence that the item was already almost. Some flowers on the shipping label, could that be it to sender and that was since! Try to say they are not returnable if it is working correctly, then you should, Mercari will you. A while they have 24 hours to review the return before we refund mercari return to sender example is on... And rate the seller 's Guide to the seller questions about filing a claim, Mercari send!
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