A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. The single largest by-product of the gas combustion process is water vapor. If yours appears to be the mirror image of picture #4, then the word "PILOT" will be in the 12 o'clock position to light the pilot, and "ON" will be set to the 12 o'clock position to turn on your main burner. The first is whether or not the fireplace can be placed on a floor without footings. Models SMART-STAT, RCT-MLT, RC-100, RC-200, and RC-300 are powered by batteries in the hand-held transmitters. I have questions or issues with the RC300 wireless remote control. Trouble getting your gas fireplace started? I have a heatilator model ND4236 gas fireplace, with a pilot light. AFUE (Annual Fuel Utilization Efficiency): Both the on cycle and off cycle are calculated in this rating. This video walks you through the steps from identifying what system you have, to accessing the system and resetting it. Can I install a traditional or plasma TV above a gas fireplace? From a cost standpoint, an insert will cost approximately five times the cost of a nice gas log set. Usually it's accompanied by clicking sound. Also check the installation manual for any other potential openings that may need to be shut. You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. A pilot light will burn 800 to 1500 BTUs/hr. The vent can be run horizontally through an outside wall, or vertically through the roof, depending on your preference. The appliance can enter child proof mode when the fireplace is on or off. While they produce some radiant heat, most wood-burning fireplaces are primarily decorative. The mantel on my fireplace is unusually hot. 4) The remote hand-held transmitter has not had the learn function activated to the receiver. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. Furthermore, many local dealers will not service a fireplace they did not sell, making the authorized service of your product much more expensive. Taking the batteries out of the hand held transmitter will not guarantee against accidental activation. Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is removed from the unit, but any other type of unvented log set will cause hazardous conditions. Remote Controls are a consumer convenience. The unit will send out 3 beeps and an indicator in the LCD panel will show that the child proof is on. Where can I get help if my appliance is not working correctly? Second, a high velocity would tend to cool the air temperature coming out of the top louver of the fireplace. What gas fireplaces do you sell that do not have glass fronts? * Push igniter to verify spark at pilot area. Firestarters can cause a smell. Barriers such as screens over our direct vent glass help reduce the risk of burn from touching the glass. I have a 6 year old Heatilator model ND4236i that will not light. from manufacturing will be burning off the fireplace. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. No. The fireplace flame does not turn on and off at the exact desired temperature. It is completely unnecessary to unplug or remove batteries from the receiver. No. You will want to make sure the damper is closed. The allowable is 117F above room temperature for combustibles. Gas is getting to the valve, but is not coming . You can if you have a heat circulating model, which means there are louvers in the top and bottom facing of the fireplace, and if there is electrical power to the junction box behind the lower louver, then you can easily install a fan kit. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. Safety Features: A child proof setting to disable the on/off button is also standard and manual shutdown after 9 hours of continuous operation. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. YouTube link is attached (a picture says 1000 words!). Hearth & Home Technologies remote controls work by radio frequency, which offers the unlikelihood of another remote control activating your individual gas fireplace product. If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. You should be able to see where the arc is occurring. When buying products online, you may be purchasing products that are not ideal for your situation and, as a result, be more costly than you anticipated. Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. If these suggested sources dont correctly identify the odor, contact your dealer where the fireplace was purchased and have your fireplace inspected. Whats the best way to start a fire in my fireplace? It is also recommended to turn the gas off when servicing your appliance. Find a Dealer. You need to be sure the gas hearth appliance you have is set up for the type of gas fuel you intend to burn. This remote is ideal for the homeowner who wants the functions of a wall thermostat and the convenience of a remote control. Based on this rate, and the BTU input listed on the rating plate on your appliance, you can calculate the cost for your area. And what is required to use a wall switch? Heat N Glo Fireplace Burner Won't Light. If your fireplace does not have a gas starter, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate before arranging the logs. It is important that you purchase glass doors that the manufacturer of your fireplace sells for your particular model. If the batteries are generating 1.3V to 1.35V or less the batteries should be replaced and can cause intermittent operation. Heatilator, Heat & Glo, Harman and Quadra-Fire do not authorize the sale of products online. You can if you have a heat circulating model, which means there are louvers in the top and bottom facing of the fireplace, and if there is electrical power to the junction box behind the lower louver, then you can easily install a fan kit. Your local dealer will be happy to assist you in determining the best venting option for your particular layout. We will not be responsible for any costs related to shipping damage. For assistance with this, contact your dealer. Next, the wall switch takes priority over the remote control. You can turn the control down to reduce the air noise from your fan. Can I use an existing masonry chimney as the vent for my gas fireplace? Remove the front face or louvers of your fireplace; carefully remove the glass assembly of your fireplace (following the instructions in your manual) and lay it on a soft surface. It can conveniently do the following with just the touch of a button: - Has an automatic timer function that allows you to turn the fireplace on for a desired amount of time between 1 to 90 minutes. ** Note: Some valve assemblies may be inverted in their brackets. This switch is manual and will break the contact with the power source, whether it is battery or 120V power. The hearth kit is designed to work with only the appropriate gas logs. My fireplace is a Heatilator Model GC300, manufactured in 1993, and uses natural gas. You can view these fireplaces at www.heatilator.com. How efficient is a wood-burning fireplace? In about a minute or so the pilot shuts off. The HSI heats up to around 1,800 to 2,500 degrees Fahrenheit and glows red-hot. 4. In other words, if the wall switch is in the ON position and the units switch is in the OFF position, the remote control will not be able to turn the fireplace on or off. My heatilator fireplace does not light up fully. The Hearth Kit can easily work with a left side gas line. Check with your local dealer on which models are suitable for this type of installation. STEP 8: Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire. It is also recommended to turn the gas off when servicing your appliance. Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. Not on a direct vent or B vent model. 2. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? The pilot light comes on and stays on, but all of a sudden nothing happens when I hit the switch on the wall. It should be noted that while we are getting a lot of heat, we are passing the ANSI and UL standards for combustible temperatures. You can get more air from your fan by making sure the fan control is turned up to the desired level. The doors should always be fully open or fully closed. How do I know where I can place the gas logs? Count down timer system (15 min to 9 hours). 2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius. If you can close the drapes or otherwise shut out any external light sources, turn the gas OFF & get right in there, while somebody hits the switch. If the chase area or doghouse is not insulated adequately, that is another possibility. Does the cost of the fireplace/stove/insert include everything I will need for the installation? The thermocouple and thermopile are the two most common reasons why a gas fireplace won't stay lit. Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? We follow the recommendations of the TV manufacturer. No. 4. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. The first is whether or not the fireplace can be placed on a floor without footings. Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. What does an outside air kit do and do I need one? Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. Can I burn unvented logs in my wood-burning fireplace? I have a fan kit on my wood-burning fireplace but it doesn't seem to blow much air. The unit will send out 3 beeps and an indicator in the LCD panel will show that the child proof is on. Hearth & Home Technologies remote controls have a manual switch on the receiver that can be turned to the OFF position. The highest priority goes to the ON/OFF switch located near the valve assembly. On that rating plate is your model number and serial number. Should I leave the batteries in my IPI system? By including the off cycles (when the fireplace is turned off) a more accurate yearly operational cost can be estimated. May work up close and will not work a few feet away. It is common that blowers installed in Firebrick products will take longer to sense the heat and turn on your blower. Your dealer can help you with adding a remote control. Fireplace facings, louvers and different installation options make infrared an unreliable option for fireplaces. Can I adjust the flame height on my fireplace? No. Our fans are purposely designed at lower CFMs (cubic feet per minute). For proper sales and service, find a local authorized dealer near you. This will ensure that your appliance is functioning properly. The highest priority goes to the ON/OFF switch located near the valve assembly. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. Remember to shut the gas supply valve off (picture #1). - An LED/LCD digital read out of the rooms temperature. Heatilator Model ND3630I. Rick is online now Related HVAC Questions How can I find the model or serial number? Also check what is on top of the fireplace. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. The amount of time needed to heat up the fan sensor will differ depending on the model of your fireplace. 4) The remote hand-held transmitter has not had the learn function activated to the receiver. If necessary, open a window to release any odor during this process. Models SMART-STAT, RCT-MLT, RC-100, RC-200, and RC-300 are powered by batteries in the hand-held transmitters. In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. Sometimes it happens again. STEP 4: Then locate red or black igniter button. I Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor 38,974 Satisfied Customers 50+ yrs. Don't worry, we provide helpful step-by step directions for relighting your pilot light. Heatilator, Heat & Glo, Harman and Quadra-Fire do not authorize the sale of products online. You would need to check with your local dealer in the area to determine if the glass panel can be removed from this type of unit. Installing room-vented or vent free log sets in our wood-burning fireplaces is unacceptable. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. Seasoned fireplaces: what have you burned in the past? STEP 2: Open valve by pivoting handle to be parallel to gas line. The fireplace flame does not turn on and off at the exact desired temperature. SMART-STAT 120 volts must be wired to the fireplace. Is direct vent the same thing as ventless? What are the main components of the remote control? The early sonic technology was used on television, but quickly abandoned due to limitation in channels and choices. It is important that you purchase glass doors that the manufacturer of your fireplace sells for your particular model. No. Please refer to the installation manual or users guide for your fireplace to see how the glass is attached to your specific model and instructions for removal. Count down timer system (15 min to 9 hours). The glass on a gas fireplace WILL reach very high temperatures. This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). Can I cover the louvers on my fireplace or insert face? The fan is designed to move warm air into the room, not to move air clear across the room. This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. Remember to shut the gas supply valve off (picture #1). You will want to make sure the damper is closed. This is normal in the first few minutes of operation. Check with your local dealer on availability of doors for older models. I have a fan kit on my wood-burning fireplace but it doesn't seem to blow much air. It provides an ignition flame only when needed and has a battery backup system that supplies power to spark the ignition flame in the event of a power outage. Zero clearance has two meanings. It is also an extremely popular option for bed/bath sitting rooms. The allowable is 117F above room temperature for combustibles. This switch is just like the main power switch that controls any electrical appliance. How should I use the glass doors on my wood-burning fireplace? 1) The on/off switch on the fireplace and/or wall may be in the on position. Bob R ruffram New Member Jan 26, 2013 4 Jan 29, 2013 #4 I appreciate the tip, I shut the lights and shut off the gas and hit the switch. It will work fine for 15-60 min then the flame intermittently cuts out and reignites. - Child Proof setting to disable the on/off button is also standard. If you are installing a wood burning or B-Vent gas fireplace, you should consider installation of an outside air kit. 5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver. Extensive knowledge about Gas, Wood and Pellet hearth products. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. Can I remove the glass panel on my gas fireplace? Most Sonic technology is used in the pest control industry today. However, there is an operational priority (Pecking order) of the various ways to turn your fireplace ON or OFF. For this reason the receiver of the remote should not be installed to the very back of the fireplace. Where can I get help if my appliance is not working correctly? Sonic or Sound is the third technology used with remote controls. Shipping Damage - Our products are designed to ship to our customers using approved carriers and processes. This wax can pool and has been found under the hearth refractory and can cause a very foul odor. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. Because of its design, a direct vent gas fireplace will not affect the indoor air quality of your home. This is like a TV remote with which a person operates various features of the fireplace. May work up close and will not work a few feet away. You can order a fan kit through your local dealer; installation instructions are packed with it. These security codes are burned into the transmitter of each model and cannot be changed. Can I get glass doors for my wood-burning fireplace? What can interfere with the operation of the remote control? Your monthly gas bill should include your exact cost per "therm" (100,000 BTUs). How should I use the glass doors on my wood-burning fireplace? Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. However, there are other possibilities out there. Your monthly gas bill should include your exact cost per "therm" (100,000 BTUs). The Manufacturers Suggested Retail Price (MSRP) shown on the website includes the fireplace or appliance only. Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. Direct vents are a completely sealed system; B-vent appliances are not. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. We offer both a full line of inserts and vented gas logs to choose from. How can I avoid accidental operation of the remote control while I am away from home for an extended period of time? Most fans are wired into the fireplace with a fan sensor switch. Check with your local dealer on availability of doors for older models. Push in and rotate counter-clockwise until the word "pilot" is in the 6 o'clock position.**. The majority of our gas fireplaces and inserts are direct vent (DV). On gas fireplaces that are not brand new and are emitting some odor, try cleaning behind the upper and lower louvers. What is the difference between a Direct Vent and a B-Vent gas hearth product? (Make sure you re-latch the glass so it is securely fastened on your fireplace.) The early sonic technology was used on television, but quickly abandoned due to limitation in channels and choices. These screens are available through your local dealer. The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. Using a non-approved door can block off cooling air into the firebox chassis and cause a potential fire hazard.
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