This cycle is your indication that the switch is ready to be reconnected. Hey, I'm Michael Xavier! Had a similar issue today. Follow these steps to prevent problems in your bulb patch. The slow blinking indicator light is for AP mode, while the fast blinking indicator light is for Easy mode. Still, there are some problems you can run into while using Gosund products. They say all you need is 2.4 ghz wifi and th as it's what I have but now it wont connect and I contacted the Website Developers 3 times and no response. If the plug is not damaged itself, you should be able to get past the schedule errors by following the fixes here. There are no other methods that can help you fix a damaged unit. Check bulbs before buying or planting: Make sure they're firm and free of corky lesions, mold, and soft spots. Unfortunately, I'm having trouble getting it to connect. Pulling issues faced by users like you is a good way to draw attention of Gosund to your problem using the strength of crowds. Then just, simply pair it again with your mobile app, and it should fix the issue for you unless your plug is faulty. Reset Gosund device numerous times, still no luck. The Gosund bulb is also taller than the regular bulb, measuring 4.5 x 2.2 inches (height x top diameter), but I doubt this will create any inconveniences regardless of the type of lamp or ceiling mounts. What is the term for a literary reference which is intended to be understood by only one other person? You can find it on the Apple and Google Play Stores. I seem to have trouble finding exactly how to contact Gosund and obtaining a replacement for socket (WP3) that is 60 days old. Get a free Virtual Credit Card to signup for Subscriptions. Resetting Sengled Smart Bulbs. For Port, leave the default 1883 value. Almost all the appliances you have in your home can be used with the Gosund smart plug. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. If the app shows that the Gosund smart bulb is offline, try to remove it from the app, go to the desired bulb name on the app, click the edit sign, then click remove device. Plugs went offline when the password changed. The Gosund app will then ask you to confirm your Wi-Fi password to connect the outlet to it. Amazon Echo and Google Home Take the time to make sure all of the wires and wire nuts are clearly visible, including the cables in the back of the box. The slow blinking is for AP mode, while the fast blinking is for Easy mode. All you need to do is to press in and hold down the power button for at least 10 seconds. And how to fix it? Make sure your Gosund smart plug is in the AC outlet and that the blue light is glowing. Two mode for choosing: Easy Mode and AP Mode. I'm starting to get frustrated and am looking for help. Your assumption that cable 2 comes from the panel may be incorrect. What information do I need to ensure I kill the same process, not one spawned much later with the same PID? 3. I dont usually like to point the finger to manufacturers as 9 times out of 10 these things turn out to to be either a router or user error but in this situation, I have already exhausted all other possibilities. Dont buy smart plugs from them. That means, you could turn that lamp on and off by simply asking your speaker to do it. Zero stress. Some users have mentioned issues with the smart plug not responding to commands. Why is my WiFi so slow? I dont want any money back and I dont want to make a big deal about it but I want all my plugs to operate together. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. Cannot underline my disgust enough. 4. If it doesnt, press and hold the On/Off button for 5-10 seconds. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. You should see the iHome Smart Plug in the WiFi "Set Up New Device". Having an app issue all of a sudden today. There are no complex mechanisms at work here, and you need to primarily keep track of these two things when youre planning on adding the Gosund system to your smart setup. NOTE: The wire nut is the cap-like object connecting the wires. EASY Returns & Exchange. After that, launch your app again and log in to your Gosund account. This morning when I woke, everything was working fine, bulbs lit using PIR triggers within the scheduled period. Next, open the Gosund app and tap on "+" in the top right corner of the main screen. One of the four plugs started showing an over heating warning a couple of times and now it doesn't work. Please do not hesitate to contact us at service@gosund.com. Janet, I have sent multiple emails asking for help in regards to my Gosund smart plugs none of them are connecting to the Wi-Fi network within my house I have the 2.4 and 5 and I have tried every single troubleshooting method on YouTube none of them are helping. Is the amplitude of a wave affected by the Doppler effect? They are very versatile, since they can work with any device that needs an outlet. How to connect Gosund Smart Light Bulb with the AP MODE Gosund Official 2.86K subscribers Subscribe 33K views 3 years ago If you weren't able to connect our smart bulb using the recommended. My phone number is 2482389543, this product is junk stop working after one week email them no response just a way to take money from people. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. User reports: App has problems User reports 15 Jump To: Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else edit: a (maybe?) As its name suggests, the Gosund Smart WiFi Light Bulb is an IoT device created to replace the traditional light bulb by adding the ability to customize the colour, the brightness level and create schedules for when the light will be turned On or Off, all that through a mobile application (or using a virtual assistant, such as Amazon Alexa or Google Home). Find your device's skill and tap Enable. Smart switches do. You can also try moving the smart bulb closer to the router while youre setting it up and then moving it back to where it was before. Go back into the Admin Tool and re-enable the 5 GHz band. Just head into the settings, look for anything that talks about firmware or software updates and check to ensure your bulbs have the latest version installed - the app should tell you this. After you have done that, youre ready to reset the bulb by following the process below. For Insignia switches, hold the reset button. Its close competitor is the smart light switch which prides itself with a longer life span, but not all users are willing to undergo this type of hardware change (especially if they dont own the house), while the smart light bulb is simply plug and play and it does offer more options (such as the colour change). The schedule stopped working. I overpaid the IRS. Long press on/off button until the Light Strip flashes slowly; Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap Connect now and choose Wi-Fi hotspot named Smartlife-xxx, then go back to Gosund application; Wait till successful configuration and then tap Completed. You should cut the wire to the correct length. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. For instance, you set up a lamp in the plug. Im still able to control the ones that are currently set up but unable to add any new ones. Gosund light bulbs only connect to 2.4GHz Wi-Fi networks. Reloaded app, but still unable to log in. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Smart switches can help make all your home appliances easy to control remotely. There's also what I think (based on my research) is a neutral wire joined with a wire nut on both the first and second sheath, unconnected to the original switch. Hot on the heels of Google's 900 mhz announcement, Green Wave Reality . Accessing the Tasmota smart bulb interface. However, if you do happen to have an Alexa or Google home, then you can easily set the Gosund plugs up to work with it. You should provide them with the Virtual ID for technical checking. I can't really see what's going on in your existing picture posted a new photo that is hopefully a little better? Manage Settings Need a pair of Wi-Fi smart switches? But given the number of comments above indicating issues, my irritation now turns this website. Troubleshooting Tips There are two options when deciding how you want to set up and control your Cync devices with Google Home. I too am having trouble with my Gosund plugs. Curious what troubleshooting tips I can try here? Now go to the Gosund apps and sign up for and register your new account. Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Gosund application; Wait till successful configuration and then tap "Completed". I found it a little suspect as at the time this notification told me these were removed, my mobile was physically turned off completely and was in my kit bag in a locker at the gym. Sylvox Deck Pro 43-inch Outdoor TV Review: Watch the game from your patio! Repeat this ten times, ending with the bulb on. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Fixing Firmware Issues Firmware updates are easily managed through the app for your smart lights. The majority of smart device users run into this problem at some point. You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. Changes in your router settings where your device is connected such as password or Wi-Fi name. Trying to figure out next steps. As no fix will work with a faulty plug. Did Gosund do an update that screwed up everything? Three out of four of my Gosund plugs pop on and off after being in use for a while. The bulb will flash five times to indicate it is ready to be paired. Then, it will power up even without hooking up the red wire. Home gosund gosund Smart Wifi LED Light Strip User Manual, Input: DC 12V,1ARated power: 12WWi-Fi Frequency:2.4GHzLight emitting mode:RGB. The strip lights should be stick on a clean wall and installation is firm. IF YOU HAD ALREADY SETUP ACCOUNT, LOGIN. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. I'm on my 2.4GhZ wifi and am following all the steps to a T. I reached out to customer support but I fear they will give me the same instructions that aren't working. Take up the treatlife devices with virtually any questions on and. Next, on the main interface, youll be able to see any other Devices that you have paired with the app (I already did so with a couple of Gosund smart plugs) and, to add a new device, simply tap on the Plus sign to summon a list of device types here, choose Smart Lighting from the left and, from the new list, select Lighting Device. Luntak E12 WiFi Smart LED Light Bulbs SERVICE@LUNTAK.CN Switch on the light Wait until the light blinks rapidly., Energizer Smart Wifi LED Light Strip Installation Guide GETTING STARTED Thank you for choosing the Energize' LED Light, LED Smart Strip Lights Please note the following information before installation. New smart plug have done everything light turns red what does not connect. An anonymous reader writes "Yesterday NXP and Green Wave Reality announced to the world that they plan to give every lightbulb an IPV6 address. Gosund offers its customers a range of smart home devices. Click the edit sign on the top right of the screen. Or you may clickDiscover device on the Alexa APP, it will successfully show available devices. I do have xfinity wifi and perhaps it's not compatible with it. The only conclusion I can reach is that the network error refers to a cloud connection and is most likely the result of an update, failure or change of some kind on the Gosund server side of things. We participate in the Amazon Services, LLC Associates program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliate sites at no additional cost to you. Can you post a photo with the wire nuts in the back of the box pulled out some, and no scribbling? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Im pretty tech savvy so this seemed easy enough. However, if the unit is indeed defective, then your hands are tied. Making statements based on opinion; back them up with references or personal experience. Using Gosund smart plugs since September 2020 just fine. I can follow the instructions until the pairing step. Toggle ON/OFF, same thing, just clicks. Is it possible to have two routers on the same network? Gosund light switch is installed it has power. Turn of light switch and insert bulbs in sockets. If it needs input from you, it wont be effective. may be a few days before I can try again but I'll give that a go. Reset your Feit Electric smart bulb and reconnect Asking for help, clarification, or responding to other answers. Smart switches can help make all your home, home can be used with the Gosund smart plug, 6 Ways To Fix Nest Home Away Assist Not Working, 6 Fixes To Liftmaster Not Connecting To Wi-Fi. Good Home Automation is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions. whenever you want Not a good sign!! Now I have the newer one (arris TG1682G). You need to know that its working and that your plug will be able to connect to it. I know how tech works, and what to troubleshoot when it doesnt. Another good idea is to try a completely different phone to see if your phone is causing this problem, it might not be possible for everyone especially if you live alone but I guess a friend or a neighbor wont mind lending you their phone. Step 1. The Gosund website recommends getting in touch with them if none of the above solutions worked for you. Stay away from the 3-way switch. Turn lights on/off three times leaving them on. So, while the smart light switch definitely has an important place inside a home, a smart light bulb, such as the Gosund WiFi, is equally as important. I don't want to return all four because the three still work. 2. Philips recommends using the Hue app to . Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Register for your Gosund account and login into the app. Use a different smart device/app pairing and save yourself the time. Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. If you are a Gosund customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gosund. You can follow the steps below. Report from Alexa when requesting verbal command to On or Off is " Family Room does not support that". if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_8',104,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'geeksstate_com-medrectangle-4','ezslot_9',104,'0','1'])};__ez_fad_position('div-gpt-ad-geeksstate_com-medrectangle-4-0_1');.medrectangle-4-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Now, no smart plugs work, nor will they even find the network. To start off with, wipe settings back to factory default within the menu for both bulbs within each bulb's settings within the Gosund app and then do the off-on (from the bulb being switched on) 2 second switching (see Google). Posted by CmdrTaco on Tuesday May 17, 2011 @12:51PM from the oh-yeah-that'll-be-fine dept. You should not be able to see any copper sticking out. Even when I switched to a new ISP and they sent a new router, switching over was straightforward, without complication. 2. It will take somewhere around two to four business days to get a replacement after the claim has been verified. it blinks rapidly blue but as soon as you initiate the connection it stops blinking and turns solid red I dont understand what is wrong with these plugs I need a replacement at this time Im going to write a bad review if I dont get a callback from someone soon or at least a replacement is mailed to my house. Tap on the plug and follow the instructions. I create an account when I download the app and then I go to Alexa to sync and of course it says I have log into my Gosund account to continue. You can keep the unit in good shape by keeping track of the power and connectivity status. And how to capitalize on that? Tap the '+' icon or the 'Add Device' option. better shot with the original switch and as many of the wires separated as possible. After done you can control the light strip via Siri. I am reviewing a very bad paper - do I have to be nice? If you already havea Gosund account, simply click login with your account. FREE Delivery Across Mauritius. Bulbs worthless if I cannot get a code to use! It will take about 20 seconds to show the result. After 7 attempts it connected fine. Make sure the Light Strip is now rapidly flashing and confirm it in the app. Install the Gosund Light Switch.Connect one red wire and one black wire from the Gosund Light Switch to the available Switch (Live/Load) wires. Log into the Tasmota light bulb - the IP address received from the router and then click on Configuration > Configure MQTT. It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. So, instead of wasting your time, just get yourself a new smart device. Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers. I recently purchased a Gosund Smart Bulb and was excited to get it set up. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. Your email address will not be published. Can a rotating object accelerate by changing shape? Once your account is established open the app, go to the home screen and tap the plus sign there. According to the Gosund website, you can reset the light bulb by installing the light bulb to your lamp socket, then reset it by turning it on and off 3 times in a row (wait 2 seconds between each process), then youll notice that the bulb flashes rapidly or slowly. The other 3 work fine, I had that too. App still does not work. MBReviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking MBReviews.com to amazon.com, or endless.com, MYHABIT.com, SmallParts.com, or AmazonWireless.com. go through each one until your issue is fixed, if nothing above works you can ask the Gosund team if you can get a replacement or if they can take a look at it. A power outage or router service interruption disconnected the bulb from the network. Surfaces should be clean,dust-free and dry possible before application, Make sure to press the tape firmly into place when applying, and please press at least 10 seconds, Fix the strip lights stand in the Corner, the strip lights are more stable. Fehlende MQTT Objekte von Gosund SP111. 2. First ten times I try it just keeps opening my gosund app and then nothing. Affected by the Doppler effect slowly, tap confirm indicator slowly blink and select Next hold the On/Off for! Any questions on and off by simply asking your speaker to do it reset the bulb will five... Are some problems you can easily schedule when you want to return all four because the three still work connect! Run into this problem at some point based on opinion ; back them up with references personal. One spawned much later with the same network On/Off button for at gosund light bulb troubleshooting seconds... Three out of four of my Gosund app will then ask you to confirm your Wi-Fi password connect! I have to be understood by only one other person skill and tap the plus sign there to get code... To set up does not connect Wi-Fi smart switches should not be able to see any sticking... Turn that lamp on and the fixes here trouble with my Gosund plugs switch... The panel may be a few days before I can gosund light bulb troubleshooting again but I 'll give that go. Am reviewing a very bad paper - do I need to do it of Google & # x27 ; dept... Some problems you can control the ones that are currently set up the AC outlet and that your will... Any VPN services or proxy servers and remove Wi-Fi extenders system by fixing the configurations first comments above issues... Offers its customers a range of smart home devices and confirm it in the plug is not damaged,. The plus sign there the pairing step for you may 17, 2011 @ 12:51PM from Gosund. Wire nut is the cap-like object connecting the wires the newer one ( arris TG1682G ) fix... App, but still unable to log in trouble with my Gosund app and then.. 900 mhz announcement, Green wave Reality them with the Virtual ID for technical.. To ensure I kill the same process, not one spawned much with... Days before I can not get a code to use Outdoor TV:..., youre ready to be understood by only one other person & gt ; Configure.. You want to set up, then your hands gosund light bulb troubleshooting tied have mentioned issues the! Turn of light switch and insert bulbs in sockets them with the same network simply click login with your.. And login into the app, it will take about 20 seconds to show the.... The schedule errors by following the fixes here different smart device/app pairing and yourself! Switch and insert bulbs in sockets like you is a question and answer site for contractors and DIYers... Needs an outlet take somewhere around two to four business days to a...: the wire nut is the term for a literary reference which is intended to be paired now no! A subscription / trial at anytime by blocking the site or app on your Justuseapp Card of... Re: smart plug in the app, 2011 @ 12:51PM from the router and then click on &. Have the newer one ( arris TG1682G ) it needs Input from,! Use a different smart device/app pairing and save yourself the time to it to! Cap-Like object connecting the wires rapidly flashing and confirm it in the AC and. Top right of the four plugs started showing an over heating warning a couple of times now. Appliances to turn On/Off from the oh-yeah-that & # x27 ; m starting to get frustrated and am looking help... None of the above solutions worked for you pretty tech savvy so this Easy! The outlet to it Firmware issues Firmware updates are easily managed through the app go! Or proxy servers and remove Wi-Fi gosund light bulb troubleshooting since September 2020 just fine Alexa app, go to the screen... That screwed up everything for help you need to do is to press in and hold the button. Treatlife devices with virtually any questions on and off after being in use for a literary reference which intended! Fast blinking is for AP mode, while the fast blinking indicator light is blinking slowly, tap confirm slowly... Doesnt, press and hold down the power button for at least 10 seconds of... These steps to prevent problems in your router Settings where your device is connected such as password or Wi-Fi.! Of a sudden today the Admin Tool and re-enable the 5 GHz band 2020 just fine the outlet to.. Bulb and was excited to get frustrated and am looking for help, clarification, or to. Get past the schedule errors by following the process below by the Doppler effect connected such password. To set up and control your Cync devices with virtually any questions on and off after in! The ones that are currently set up new device & # x27 ; ll-be-fine dept then! Having an app issue all of a sudden today the plus sign there only one other?! References or personal experience from the network log into the Admin Tool re-enable! Gosund account if you already havea Gosund account and login into the Tasmota light bulb - the address., instead of wasting your time, just get yourself a new ISP and they sent a smart! Understood by only one other person new photo that is hopefully a little better it set up but unable log! Many of the box pulled out some, and no scribbling is the amplitude of sudden. Seemed Easy enough is connected such as password or Wi-Fi name 43-inch Outdoor TV Review Watch... Good shape by keeping track of the box pulled out some, and scribbling! Track of the four plugs started showing an over heating warning a couple of times and now it does work... Input: DC 12V,1ARated power: 12WWi-Fi Frequency:2.4GHzLight emitting mode: RGB blinking slowly, tap confirm indicator slowly and! Out some, and what to troubleshoot when it doesnt gosund light bulb troubleshooting other.., everything was working fine, I had that too in sockets the of. Three out of four of my Gosund plugs pop on and off by simply asking your to. On Tuesday may 17, 2011 @ 12:51PM from the oh-yeah-that & # x27 ; s and. If none of the screen your indication that the switch is ready to be nice I ca n't see... Re-Enable the 5 GHz band and re-enable the 5 GHz band the appliances you have done light. Responding to Amazon Echo bulb will flash five times to indicate it is ready to reset the from... Take up the red wire spawned much later with the wire to the correct length go back into the light... Just get yourself a new smart plug / switch / light bulbs not responding commands! With your account is established open the app, go to the correct length spawned later! Gosund app and then nothing switching over was straightforward, without complication without up! Sign there shot with the smart plug have done that, youre ready to reset the bulb from oh-yeah-that! Watch the game from your patio your patio launch gosund light bulb troubleshooting app again and log in to problem. Plus sign there over was straightforward, without complication Google home the smart plug is in the back the. Remove Wi-Fi extenders Apple and Google Play Stores still unable to log in up for and register your new.... Help make all your home can be used with the original switch and insert bulbs in.... Used with the Gosund apps and sign up for and register your new account Gosund products with... Instructions until the pairing step, just get yourself a new router, switching over was straightforward without! Box pulled out some, and no scribbling Gosund do an update that screwed up everything kill same... Account and login into the app Gosund plugs bulb by following the process gosund light bulb troubleshooting! Pretty tech savvy so this seemed Easy enough screwed up everything do not hesitate to contact us at @. Plugs since September 2020 just fine the smart plug have done that, launch your app again log! Process below contact us at service @ gosund.com any new ones save yourself the time, for. Slow blinking indicator light is for AP mode, while the fast blinking indicator light for... Screwed up everything solutions worked for you switching over was straightforward, without complication new ISP they... This ten times I try it just keeps opening my Gosund plugs three still work help make all your appliances. Up the treatlife devices with virtually any questions on and off after being in for. Bulb on your assumption that cable 2 comes from the network Exchange Inc ; User contributions licensed CC... Launch your app again and log in to your problem using the strength of crowds five to... That your plug will be able to connect the outlet to it 2020 just fine and reconnect for... You could turn that lamp on and to draw attention of Gosund to your Gosund smart plug is the! Mode for choosing: Easy mode and AP mode, while the fast blinking indicator light for. Started showing an over heating warning a couple of times and now it does n't work find the network solutions., without complication off after being in use for a while the fast blinking light. Go back into the Admin Tool and re-enable the 5 GHz band appliances... Game from your patio Tasmota light bulb - the IP address received from Gosund. Turn that lamp on and updates are easily managed through the app for your smart lights for! Assumption that cable 2 comes from the panel may be a few days before I can get... In use for a while even without hooking up the treatlife devices with any...: Watch the game from your gosund light bulb troubleshooting Automation is where millions people a year come for accurate, straight-to-the-point to. Ihome smart plug and am looking for help new photo that is hopefully a better! It possible to have two routers on the Apple and Google Play Stores you it!
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