Nick Woodard is a tech journalist specializing in all things related to home theater and A/V. Mine just started doing the same thing! Solid red indicator light Error tone Cause Solution One beep. the sync buttom just need to push it when the app ask you to. Won't even return to its base. Charge for more than 6 hours to see if the breathing orange light turns to solid blue. It killed any sense of symmetry that my driveway once had, and isn't exactly the aesthetically pleasing choice, but it had the hardware I needed to get the floodlight up and running. After that, the camera will return to its factory settings. Would suggest you get to Eufy Support at the earliest. The Cam 2 Pro is the natural successor to earlier Eufy floodlights like the Floodlight Cam and Floodlight Cam 2, bringing with it key improvements like beefed up recording storage, brighter lights, and handy features like subject lock and tracking. are you guys using android? Two alarms indicate that the side brush of the RoboVac is stuck. Heres where I was initially skeptical. It has been 1 year, maybe changing the batteries might help. Edit 2: Replacing the battery was the solution for me. so try a different phone . The manual is short and on point. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Took a few laps to do it. Verify that the switch is on. 2023 Reviewed, a division of Gannett Satellite Information Network LLC. Two beeps - If the Eufy indicator light is emitting a solid red light with two beeps, then the robot vacuum's side brush is stuck. Also needed to turn off all firewalls on the Provider modem/router. Found one guy who had the same issue. No dice. Max provides full suction power and a deeper clean. Step 4: Now wait for at least 20 minutes and then plug in the network. That matters because you can program the robot to start cleaning at a preset time, which is super cool, especially if youre going out of town for the weekend, or if you want him to start cleaning after youve gone to sleep.. Typically, the SYNC button is situated on the top of the eufyCam. Can confirm I had this exact same issue yesterday with my Homebase 2 which I managed to rectify in the UK. Here are some additional shots of him doing his thing in the bedroom. (available at Amazon for $299.99) I then disconnected the BT Smart Hub 2, reattached the TP Link Router and Network Switch, the hub went red again, and then finally went solid blue, hurrah! Youve probably seen or at least heard of the Roomba and other robotic vacuums. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. As you can see, Ive got it crammed between a chest of drawers and a doorway. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Thanks. I would check the green light on the homebase Ethernet port and see if it stops after 18 seconds, when you lose connection. Then I move him to the bedroom/bathroom, where he finishes out his battery life (about two hours), before returning himself to his charging station. Thus, it would be best if you established a connection as soon as possible. Given that, they werenot quite useless, but far less than optimal because youd have to vacuum behind it, which kind of defeated the whole point of the thing. Discuss anything relating to Eufy products. The Eufy comes with two extra filters, too, which is a super-nice touch. Here's the how-to guide for all models. I have an Eufy RoboVac 11S which seem to have developed a problem. Three beeps = RoboVac's suction fan is stuck. Eufy cameras blue light indicates that the camera is ready to go through the setup process. Red light starts flashing. Recommended for anyone who hates vacuuming, which is probably just about everyone! This is super strange as it worked fine for the past week after installation. Ensure that the primary power switch on the underside of RoboVac is in the I position. Heres a picture of the Eufy in his charging station. The SYNC button is typically found at the top side of the eufyCam. It may do that if the dirt container is full. Cleaners Talk is reader-supported. Press the CYCLE hole (located above the SYNC/ALARM OFF button) on the back of the HomeBase 2 until you hear HomeBase is resetting to do a factory reset. A quick skim through it will give you a sufficient familiarity with the units operation that you wont have any real difficulty. Only one room in my place has carpet, with the rest being hardwood (living room) and laminate (kitchen and bathroom). I connected the BT Smart Hub 2 up, logged into the routers interface and changed the SSID and Password to the exact same as my TP Link router in the hope that when I swapped back that it would auto recognise the same details and transition back over seemlessly without any additional setup being required. It gets even better though because it also has a remote! Anyone who has come over and seen him always hadthe same reaction: Oh, hes so cute!He's a great conversation starter, thats for sure.. For Android, use the Google Play Store and the App Store for iOS. Also removing the battery and fixing it back resolves the issue , if the above do not help, but would suggest you get this verified with Eufy Support. I can return it of course, but what a pain! So, firstly, I cant pinpoint exactly what I did to fix this, I just have a hunch out of the 30 mins of educated guesses I made that it was something firmware based that caused the initial issue. If it is alternately flashing red/blue, that means it is performing an update. Your email address will not be published. Turn off RoboVac and remove any hair or debris from the left/right wheel. Select the desired Wi-Fi network and input its password. It charges a bit then the led turns solid red. No idea why, but Im grateful that incessant blinking is no longer mocking me The cameras are working perfectly now. Please log in again. Note that one problem Ive encountered in my home is the fact that the threshold between the living room and the bedroom is a little high for the Eufy to get over. The HomeBase 2 and camera will appear. Three beeps = RoboVac's suction fan is stuck. Solid orange: Low power and returning to charging base It has three LED lights that flash multiple colors to alert users on what to do next. You can use this to either get him unstuck by forcing him to back away from something or to chase cats. Press J to jump to the feed. However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. You can do that. If thats on, youll need to add the HomeBases MAC address. When you flip the unit over to empty the dust collection bin, youll find a legend, which explains exactly what the various beep cycles mean.. If either of the models flashes a red light, it signifies that the camera is working, but the antitheft alarm feature has been triggered. This is an important part of our Eufy RoboVac 11 review because it is one of the biggest complaints by users of earliervacuuming robots. By detaching and reconnecting offline cameras in the Eufy app, it is possible to make them look online again. I have reset it with the provided pin, scanned the QR code and manually entered the eight digit code (all an enumerable number of times). Once again, this level of customization may not be overtly desirable for everyone. Turn off RoboVac and clean the side brush of any hair or dirt. EDIT: Oh, I also tried putting the IP it was trying to assign into a DMZ. Shoppers find videos more helpful than text alone. Ensure that the vacuum is not placed on the charging base. Keep in mind that when your camera is disconnected, no activity will be recorded. Email us and we'll compare notes. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). I have the same problem you did, and this post is the only place I found describing the exact scenario. After powering the homebase 2 on, the LED changes from a blinking red to a solid red, then I get the welcome message and directed to follow the steps in the app, then a blue blinking LED. The red indicator light will either flash or emit a solid red light. Finally, the remote also has directional arrows, allowing you to drive the robot in any direction you like. Moderators discretion. In addition to selecting between regular and max power, you can also choose from one of the followingcleaning modes. Ensure that your Wi-Fi router is turned on. Also, I power cycled both the router and homebase again afterwards. Same problem here. The physical installation of the Cam 2 Pro isnt much harder than adding a video doorbell camera to your home, so long as the Cam 2 Pro will be replacing an existing light. And that wraps up our Eufy RoboVac 11 review. This post contains affiliate links, we may earn a commission at no additional costs to you. If you dont like vacuuming (and honestly, who does? We added you to the list. Still no luck. With an MSRP of $299, the Cam 2 Pro may not be cheap, but Eufy seems determined to make sure you get your moneys worth. I guess like with all batteries, they do have a tendency to fail after many years of solid service, see if you can get a spare off eufy, if not there seem to be loads on eBay. It will run for about 15 mins and just stop where it is. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Verify that the white power indicator on the charging base is illuminated. Why Does My Eufy Keep Beeping? I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. If I keep it longer on the charger, it sweeps for a longer time. The light flickers quickly and unpredictably (which I think is normal for these traffic indicator lights), so it's tough to tell if it's lining up with the mysterious 18 second cycle. I couldn't find any error code about this. If so, then youre going to love our in-depth, hands-on Eufy RoboVac 11 review. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. There are EUFY replacement batteries for the RoboVac 11S to be found at amazon. Has Eufy mapped your home? If the camera is flashing both colors, its firmware is being updated. .noScriptDisplayLongText { display : block; } Doesn't seem to have made any difference, unfortunately. It it is new, it could be a faulty unit. Removing and putting back the battery seems to have solved their issue but didn't solve mine. Unless youre an electrician by trade, it will most likely be easier to instead choose a wireless alternative like the Arlo 3. Turn off RoboVac and remove any hair or debris from the left/right wheel. Purchases made through the links below may earn us and our publishing partners a commission. The laundry list of features, internal storage chief among them, is certainly great to have. As it should. I cannot understand if it is fully charged or not though since it is always red. Suppose your Eufy cameras indicator lights are flashing blue. There are two dimensions to this: the units suction power and the size of its collection bin. Then turn on the camera and sync it to the app using the sync option. While flashing blue, use Apple Home to Add Accessory. We and our partners use cookies to Store and/or access information on a device. Turn off RoboVac and clean the wheel of any hair or dirt. WTH, https://support.eufylife.com/s/article/What-if-my-RoboVac-charges-with-a-red-indicator, https://es.aliexpress.com/item/1005003716917798.html?spm=a2g0o.9042311.0.0.6b7363c0SUdjwp, Had a brand new one and never could it to charge, just would have a solid red light. It could be that battery is on it's way out if you've had it a couple of years. Unless you have MAC address filtering turned on in your router setup. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Turn off RoboVac and clean the left/right wheel of any hair or dirt. Then, theres spot clean mode. Create an account to follow your favorite communities and start taking part in conversations. Every time hes on the job, they stalk and attack him as he makes his appointed rounds. If youre already set up for a floodlight, though, the Floodlight Cam 2 Pro should be near the top of your list of driveway toppers. Choose the eufy RoboVac 30C to configure. Ive tried plugging it to the Eero directly and to the Spectrum router directly. Unplug the battery from the Eufy, and leave it for 10 minutes before reinstalling. Thanks for the fantastic explanation!!. Your problem should be solved now. manually entered the serial # and started the discovery process in the app and THEN held down the sync button once it was flashing and it picked right up. In its fine, functional state, the Eufy base station displays a dull blue color - indicating that all is well with the system and that it is in fact, functional and recording at the moment. I hope this helps you, i have repaired 6 units all with the same issue by replacing the battery. If HomeBase 2 goes offline, this is probably the result of your HomeBase losing connection to the Internet. Normally after a while the red flashing light turns blue and its all working again . If the camera is flashing both colors, its firmware is being updated. In this post, we will show you how to troubleshoot a Eufy robot vacuum that keeps beeping. Honestly, I didnt feel as though there was a learning curve for this machine at all. drive the robot in any direction you like, I didnt feel as though there was a learning curve for this machine at all, When you flip the unit over to empty the dust collection bin, youll find a legend, relatively inexpensive as vacuuming robots go, capable, and has tremendous cleaning abilities, allow it to better identify things like pedestal fans as genuine obstacles, the Eufy is a low-cost way to permanently mark that chore off of your to-do list, If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. Camera models like the Eufy Cam 2 or Eufy 2 Pro use indicator lights differently. Legacy equipment I had which was used in this fix. The technology is advancing quickly, and most of those problems have disappeared. Have you had it for long? And there you go, the simple, yet complete, troubleshooting guide on why your Eufy robot vacuum keeps beeping. Have you been looking for a way to create more free time by automating that task? Set up your credentials through an account. If both the cable and internet are working, you must reset your HomeBase and then try connecting to network again. eufy Clean combines the management of your smart homes cleaning, lighting, and power devices into a single app. When he's fully charged, or in use, the light will be solid blue. Depending on whether you identify more as a set-it-and-leave-it type or as a tinkerer at heart, this may or may not pique your interest. Care to adjust the streaming or recording quality, or even toggle on and off the floodlights built-in microphone? While installation can be a challenge depending on your setup, Eufys latest ranks among the best smart floodlights you can hoist above your garage. Four beeps = RoboVacs rolling brush is stuck. The login page will open in a new tab. Refer to the steps below to finish the Wi-Fi configuration. In most cases, the culprit is tangled hair, dust, and debris. Related Questions Additionally, it should only take around 5 minutes to update. The floodlight and doorbell hooked up to the new system fairly easily. I didn't check the Dock voltage. A rugged little cleaning bot with a can-do attitude! eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Itll still run like normal after its charged and has the solid red light. Using the power supply provided with the kit. Speaking of the cats they DESPISE the robot. Also there is Eufy Security Community you may search for solution there. Make sure the suction inlet is not blocked by any hair or debris. Thats a very good trade. Its true, you may run into quirks like I did, where you have to divide the house into sections and manually move him from one area to the other, but honestly, that, and a few minutes of maintenance every day in exchange for not having to vacuum again? Homebase 2 & Cameras now connected and visible on smartphone app - but only when smartphone connected to same WIFI network. Required fields are marked *. Turn off RoboVac and remove any hair or debris from the side brush. The Eufy RoboVac 11 Robotic Vacuum is one of the best values for the money on the market today. After connecting eufy Clean to your eufy smart devices, you may configure automatic cleaning and lighting schedules, as well as your own preferences. For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting. Avoid docking RoboVac with the charging base. They asked me to do a factory reset, and now they're asking where I bought it from (amazon), so I think they're just going to ship me a new one. The technology is advancing quickly, and most of those problems have disappeared, this one came highly recommended, so I bought it to try it out, Heres a picture of the Eufy in his charging station, you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base. When it is your first time setting up the camera, the blue lights are the first thing that you will see when turning it on. Hi there, I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. Even on max clean setting, the sound of the pedestal fan completely drowns out the sound of the robot vacuuming, so its a lot quieter than I expected it would be! Except, different- Ive had it for one day/one clean! But it is more of a signal to alert users that the camera is ready to enter the setup process. If the Eufy robot vacuum beeps 5 times with a solid red light while charging, there is an issue with the battery. I tried to add the HomeBase 2 this morning and it worked first try. Its definitely something funny with HomeBase 2 app. If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. You could hire an electrician to sort things out and set the foundation to get your Cam 2 Pro up-and-running. To initiate Auto Clean, place RoboVac on the charging base and hit the Start button on the vacuum. The Eufy has a single rolling brush (beater bar) and two side brushes and is equipped with 1000Pa suction, which Ive found to be more than up to the job of getting out cat fur thats been deeply ingrained in the carpet fibers. Enter the new Wi-Fis password after selecting Wi-Fi setup from the Connection menu by tapping it. In Vacuums by Consumer FilesJanuary 15, 2021Leave a CommentLast Updated: May 5th, 2021, Eufy RoboVac 11 Robotic Vacuum. Solid blue: Standby / Cleaning / Fully charged I did a little googling and it seems like it may be a battery issue. FIx!! It seems that if you already have HomeKit operating, you have to go through that process first. Thanks! Today I bought an Arris Surfboard and an eero mesh network and I have a very strong reliable connection now. if you get a red light (usually with no beeps or 4 beeps repeated 5 times) while charging , in my experience you need to replace your battery. By pressing the Reset button with a paper clip, the RoboVac will immediately switch off. From that vantage point, the gradual slope of the pedestal fans base looks like something he can navigate, so he gamely tries, only to be defeated. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To date, hes never had any trouble docking himself when its time for a recharge. It charges a few seconds (blinking orange) then it turns solid red again. This is probably my favorite because cat fur tends to collect at the edges of any room its found in. Press question mark to learn the rest of the keyboard shortcuts. You should read our review of the top 3 Eufy RoboVac models right here. Router has internet access. The initial setup of the floodlight is simple and straightforward, with the quick start guide and Eufy Security app walking you through the basics. First, download the Eufy Security app on your phone or smart device. Pressing sync does nothing. Save my name, email, and website in this browser for the next time I comment. Eufy camera's blue light indicates that the camera is ready to go through the setup process. @gaasen are there any beeps along with the red light. Still, when I put the Eufy on charge, the light turn red after a few seconds, and then stay solid red. As you might expect, this causes him to focuses on the edges and clean anything that might have been missed during the regular cleaning cycle. You may have also heard more than a few horror stories of them malfunctioning in all sorts of crazy ways, getting stuck, getting lost, and sometimes even randomly humping furniture (which is another flavor of getting stuck). I do not have that problem. The HomeBase 2 yells out The HomeBase has been added. You might have to manually reconnect your Eufy camera using the app if it doesnt do so automatically. Escape will cancel and close the window. It came with the homebase 2. It would be overselling it to say that Harvey doesnt bump into things. The product experts at Reviewed have all your shopping needs covered. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What does red light on Eufy HomeBase mean? Had to unplug the ORBI mesh modem/router (is plugged directly into Fibre ONT and configured as the modem/router) network completely and change the router back to the basic modem/router provided by the Telco. I'm in a chat with their support now. Though the camera does not rely on the internet to function fully, it cannot record footage if not connected to a network. There are some neat, but not necessarily essential features like the floodlights smart illumination, which automatically adjusts light color temperatures based on times of day like sunrise and sunset. I then added a camera by holding the SYNC button on the camera, and once it beeped, I held the SYNC button on the HomeBase 2. i tried with my old iphone 6 and worked in the first try. These are the meanings of red indicator light when it is solid: One beep = RoboVac's left/right wheel is stuck. For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting.Does EUFY HomeBase 2 have to be connected to router?After setup, HomeBase can be switched to a Wi-Fi connection in the Device Tab > Select HomeBase > HomeBase Settings > General> Wi-Fi Connection. Its true that the collection bin is smallish. The LED flashes red for 30-60 seconds maybe, but then becomes solid red. Auto-discovery didnt work, QR scan didnt work, manual add worked, but not as instructed. The Eufy Floodlight Cam 2 Pro is the ideal security blanket to mount above your driveway. No particular reason, except that it just felt strange calling him The Eufy. He's a hard-working little guy, so I figured he deserved a proper name. And thus, your security system will be compromised. Check out the Eufy RoboVac 11 Robotic Vacuum here. 10 reasons to purchase a smart home security system. In the device tab, select the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or select the. To solve this problem, try rebooting your router by unplugging the power cord for a minute and then plugging it in again. Get the best deals and the best advice dropped right in your inbox. rinse and repeat. The Eufy Floodlight Cam 2 Pro Has anyone else dealt with this? Copyright 2023 Learn CCTV.com | Privacy Policy | Terms and Conditions, Password Reset in REST API -17- Trying how it works. Also removing the battery and fixing it back resolves the issue , This helped me out and cured Old Willy from such a disease, Willy is lucky to have a skillful friend in @Chiquinho. In my case however that made no change. if the app havent ask you for that yet means it hasnt find the homebase yet. From its stellar human detection capabilities, to its IP65 weather resistance rating and compatibility with both Alexa and Google Assistant (but not Apple HomeKit, notably), the Cam 2 Pro comes extremely well-equipped straight out of the box. If it does not start, plug it into a different outlet to see if the issue is with the vacuum or the electrical outlet. I replaced the battery (quite expensive) and is STILL doing the same thing: solid red light after a few minutes charging. Press and hold simultaneously the Home, Spot Clean, and Clean buttons. Depending on the Android version, examine the Frequency option, which displays either 2.4GHz or 5GHz. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. REFRESH your Eufy app by pulling down on the screen. Indicator lights can show up at any time on Eufy cameras . Furthermore, there is no way for users to check the camera from the app or live view it when it is not connected to WiFi.
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