I certainly dont miss the time suck, and Im now making a lot more money on my own site than I ever made on the Poshmark app. Thank you for your honesty and sharing comments like these because it will save people like me, a whole lot of time and money and prevent nightmares for others, like the ones you all have had!! HOW is that possible ? Its all I ever wore. There are many people who dont want to make an offer for fear of low balling and being an undesirable customer. I opened my account on January 31,2017. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! So maybe this is his scam, I dont know. I felt really and until she started being rude. Most likely they are getting discounted ship pricing and earning on ship price also. There you have it! Not great, but good. I have tons of New MK purses w/ tags, brand new makeup Dior, Chanel, Elizabeth Arden etc. Pants were fine when I sent them to her, wondering what she couldve done to them. Expensive items seem risky for the buyer and the seller. I have been trying to get this one jacket which is fairly expensive. Thanks!! I use the blog, social media and Google AdWords to drive traffic to ShopStylaphile. Im a new buyer who is thinking about quitting. I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isnt and wanted to argue about it claiming it was too high and thats why I hadnt sold it. I had another girl purchase a pair of capris for $4, which were in good condition she opened a case on me. Then the other day I had a terrible experience as a buyer. Its really gotten bad lately with 2 cases opened and 2 lost packages in the last 10 days. Any advice will be helpful! I have sold about 70 items and lately received 3 cases because people wont pay the price for new with tags items i have and i ask 50% of the original price. I would never sell a flawed item- especially to that degree! And yeah in the scheme of things in life, it is rather trivial. CSV. CHECK OUT: Is Poshmark Better than Ebay??? I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. It could have gotten lost and that happens. Thanks again for your help! Heres the link: http://bigcommerce.evyy.net/c/380173/185949/2941. Pictures were posted of all parts of them. I am glad I found it now before I am neck deep in the s..t. I have a bigcommerce store and find that I replace sharing on posh with marketing my site. Under Reason #3; I also block them. I couldnt believe how she could claim that when I try to be as detailed and accurate with my photos and descriptions. So I resold it on Posh and got rid of it the same night! Being spending hours listing sharing following to make $2.05. That way there is no dispute! I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free not to mention trade scamming the pervs and the please hold for me and then you do it and they dont answer you back when you ask them if they need more time or what the deal is! I truly love so many people I have grown to know that I doubt I can ever leave completely but ebay is looking easier, less time consuming, and oddly enough less annoying. Poshmark is so fortunate to have this base. when it comes to protecting the seller I cant say that Posh has not protected me.Ive had Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. Exclusive authentication service & customer support. Thats how I scored a lot of my designer items. Will I need to invest in Adwords and really push the marketing side with Shopify? Then I came across a buyer. I have so so many high end items on there without any problems but I think I had just been lucky until now. However, I have noticed a change recently wherein Etsy customers are starting to ask me will I accept less than the listed price on my item. No bundle may exceed 5 lb., she didnt want to pay the additional shipping. Congrats on your decision to start your own site. I had someone leave me 5 stars the other day on Posh but left a somewhat negative love note. Guess what? $270 for a dooney disney bag. The buyer gets them, never contacts me, but instead files a case and says theyre fake! I dont want to continue with a company that operates this way but I also like the easiness of listing and that the shipping is paid for by the buyer and that Poshmark provides a label. Tradesy handles all returns on their own. I purchased a name brand handbag for a very low price. But I had sent about 5 items just previously to sending that dress and one after the other gave me 5 stars and glowing remarks!!! I now only sell high value items on my own site or through Tradesy, as Tradesy handles all returns and you dont have to worry about getting scammed. I responded with an appeal email, which I am sure they will get to sometime in another dimension, let alone within the decade. Lowball Poshmark offers sadly are somewhat common. Heres the message that this phrase is sending and why its so powerful: I sell high-end handbags and I have used these techniques (especially the Number One Technique to Convert Poshmark Low Ball Offers into Profitable Sales) to convert hundreds of low ballers into active buyers that become repeat customers. Obviously, 1 is no binding commitment to actually ship advertised items to the buyer. Its quite frustrating, especially when youre doing everything you can to provide great customer service. What about Mercari? I try to gather up really large bags of things in great condition so its not a waste of my time taking the subway and waiting in line (pre-pandemic, now you have to make an appointment or drop off and come back later). Im probably going to start moving items to another site in the future. Wtf??? Counter offer whenever you can, instead of rejecting, because you just never know the person may significantly increase their offer to be closer to your bottom line price. Oh lordy, Poshmark is an interesting place. I had done nothing to the jacket. I am professional and just discuss the item. https://poshmark.com/closet/dresstoimpress_. I have recently read some sellers have started to videotape the packing and actual item when shipping so they dont get scammed by bad buyers. I also dislike the 20% that is taken out of each sale. My daughter emailed them to find out how to get the bag back. I assumed they meant dont speak to her, which I avoided. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. Ive sold about 5 small items like fashion jewelry, etc. Ive seen in the comments where some Poshers will instruct their customers that they will sell on Mercari for a potentially lower price PayPal, etc and consider a lower offer but this goes against the terms of service of Poshmark, if Poshmark brought you the customer then you are supposed to stay within the app for the purchase. I get a lot of traffic to my ShopStylaphile site through my blog, Pinterest, Facebook and Instagram accounts. Unless you have a boutique and thousands in inventory, you arent going to make much. . I like the app as a seller, but the buyer experience leaves a lot to be desired. So dont expect to be rich selling on Poshmark. I told her when spending that kind of money, you have to be careful. So one has nothing to defend since left unaware?? I learned this my first month and never turned back. If you have a reasonable offer please submit it. There are sellers on Poshmark who are lazy, entitled, unprofessional and unethical. I havent! So excited! There is no protection for sellers for false claims. I just created a poshmark account wanting to make some money, but now I am very scared. I always wanted to open up and online store but I have no idea how to do that I am way behind in technology. Never had a case. Thank you SO MUCH for this post. Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. iMessage. I do source to sell. These clients I built a trusting relationship with couldnt find me. I tell people to look on line to see if they can buy the BRAND NWT top Im selling that is currently in stores and in style for less? Three Things Im Glad I Got Wrong About Minimalism, Why Im Fine with Failing a No Spend Month. I have a small handful of relatively new Free People items that I decided to sell and posted on Mercari and eBay. So she picked item not as described. If you ready peoples complaints on ebay (buyers never paying, sellers canceling, fake items, etc) or any other place I feel like they are all basically the same. If you make a reasonable offer, you will likely end up getting what you want. Weve all likely been there faced that: the dreaded lowball Poshmark offer. I was just wondering where else can I sell my jewelry and get a good traffic. and what really shocked me was the trolling! I dont sell on posh but i do on ebay but all my buying on posh is very difficult because of people being so attached to stuff they sell. 5.) If youre selling less expensive stuff, eBay might be the way to go. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. Theyll banter back and forth about what they lowest they can actually go is and why. so be it So Ill start by saying Im Newish to poshmark. I never went so far as to create a shouty angry chart that some other sellers post. I am glad I found your blog. Required fields are marked *. Etsy has the safest /best protection for sellers. However, as the competition grows, it can be challenging to stand out from the crowd and boost your sales. Shop nicks504's closet or find the perfect look from millions of stylists. Thanks for understanding, Janet. Remembering your purpose is great advice! This way I am assured that I am covered if on the off chance someone else wishes to pull the same stunt! There is a lot of work involved as far as driving people to your site via social media, blogging and adwords, but its well worth it because its YOUR site and youre not having to deal with the BS on Poshmark. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. I have to respond because Im a big shopper. Im onto a new money chapter. I just deleted all my listings and uninstalled the appIm taking a break and will see if I return. I never heard of Tradesy before this blog and their shipping is $10.50 for just the label alone. Good luck! Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. Goodbye to my consideration for Suggested user now for another few months. They also said they took it to her local store and they said it was fake. The label was undeliverable. I am new on Poshmark and its been slow for me hence , I am not a big fashion Guru so I m learning the ropes. The time investment is ridiculous and for what? And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. The thing is, I was in the process of offering her full price on an identical item in a different color to make up the difference. They are all about profit and protecting the scammers within their site. Decline or Counteroffer Is it Rude to Decline an Offer on Poshmark? If you cant be bothered to actually read the item description and respect the sellers policies, then you really shouldnt be on Poshmark. Clothing and accessories are NOT a wise investment. Its not what you make (Gross), its what You Keep (Net). Step 2, who will I buy wholesale from? So tip for having your own closet business: work fast and avoid scrolling for items to purchase for yourself! Ive branched out to posting my items on IG, Im just nervous about making the leap to a full fledged small business. Also, I found a site that list all the names of scammers. Also selling high end purses and such like this is a huge big no no in my opinion Bc people just want to get stuff free. Youre right though, clearly I was in the wrong for having patience enough to wait for your response to my initial question. I have been selling for five months. You will have to either spend a ton in ads or have one heck of a social media following already built if you want to get real traffic. Love this blogthought I was on an island with my feelings. Person kept sending me $3 offers on my items, despite herself having a closet full of overpriced mall brands. Im tired of low balls and comments on my listings about where to get it cheaper. Not to mention, the effort and cost that comes in with the delivery of a sold item. I have no recourse and feel I was scammed. In my first purchase attempt, the seller could no longer find the item. Oh my! I took away all discounts Bc of this. I find it appalling that they truly believe someone *should* spend 12-18 hours a day on their app sharing USED clothing over and over again just to be bumped up in their algorithms and have a fighting chance of exposure. I just had as case open for me exaggerating the so-called flaws I didnt describe. How can a bag i purchase from Saks for an arm and a leg be fake? As if anyone living in the United States could make money off a vintage, used, faux leather jacket, and would bother to try to sell one that was counterfeit. The thing I like about poshmark is how you dont have to create a paypal or venmo to receive your money. They take weeks to answer your questions and Ive had to cancel a bunch of orders because they failed to ship within seven days. And an update for board poshmark approved the buyers return and their comment was not enough images of damage its a large tote not sure how to do all sides and inside with 4 pictures. Not sure if i would want to sell on the site. They chased the small sellers who built ebay out. Poshmark Bot vs Virtual Assistant: Which One Is Better? However, if they raise their price by at least 50% say, then it could be worth engaging with them. I even spoke to the buyer via message. And I clearly listed the dimensions ::sigh:: Its exhausting dealing with rude people that dont care to read the description, like you mentioned. Ive been called every name in the book even after being very nice! Ive had another rate me low because she said the pictures made the bag look bigger. They expect everyone to be techies, I dont have a printer and they require a printed label. Fast shipping and buyer protection. I have sold about 600 items on posh so not a power seller but trying. Im glad I took the time to read these comments regarding these sites because now I can narrow down the ones to stay away from!! for an item I was selling for $25. Uhm, this crap is par for the course in a retail environment. I deducted that they were probably too small for her. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. It has been past the 7 days. The only reply you will ever get is copied and pasted a million times over. but they still want to offer $5. ? I am wondering if all the time I spent staging, writing accurate descriptions was worth it. Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. I made sure everything was as described before I sent the order and then I got the issue. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. If youre a Poshmark seller looking to take your sales to the next level, youre in the right place! I always ask two or three questions. Okay, I figure, this has happened a couple of times on eBay, when a promised discount wasnt calculate automatically. A ridiculously lowball offer. Hi! It was even obvious in the comments that they were sold as the girl who bought them thanked me for them. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? She also never used the bundle feature and on one of her packages she listed a different address entirely to flim-flam me. Not sure if this has been mentioned, but Ive had some freaky good success on Tradesy with my purses/wallets. Also I am 100% sure Poshmark sells your email address as I now have TONS of junk email addressed to my Poshmark user name!!! Hi Susan! Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? If I get banned because of this comment. The ones on the pics she sent Poshmark seems suspicious because it was all closed up of the item, not one pic of the whole shoe. Should have known better!! Person kept spamming a listing, saying how much she liked a certain kid item. Gotta get back to listening to 3 day and all night livestreaming party in Minneapolis Prince songs. I want my buyers to love what they get. So how do you deal with these frustrating Poshmark interactions? Good luck on your store! I have filed a case against the return but days have passed and Ive only received bs automated responses. I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. No worries. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! . Joke-mark. One excuse was given to Poshmark while a different excuse (to me) was posted in the item comments. I never buy from those that dont respond, no matter how much I want the item. If you have vintage, those items seem to sale faster there. I cant say that I am leery of those buying who dont have a profile the reason is that Posh has made it difficult for someone who just wants to shop and not sell. Thanks @stylaphile youre right, its seriously not worth it. I agree with you unless it comes to high end, in-demand and hard-to-find designer items. -slow shipper (shipped same day) Whatever!! Great job! So I thought ok Im safe Ill turn it on and prove that it works. I just want less stuff! I really need to cancel it because I made a mistake in ordering. Can you tell me how/where I go to do that? Im so sick and tired of the low-ball offers, especially when I already list the items at a low price. This is because they realized there was NO $$$ in providing customer service. She also has no profile info or a closet. If I waited to share my items at 5:30 a.m., I missed PoshMarks prime time hour. Since I dont negotiate via the comments, when I receive an offer via the comments section I delete the comment and then reply via DM or I just reply in the comment section to check the DM. I found this article very enlightening even though its 4 years old. I am in the process of closing my closet. And physical retail stores? And comments like this always make me wonder too if they are trying to convince themselves. Although, sometimes I wonder who the buyer is because they pass up a lot of really good things (nice brands, in great condition, in good styles). I dont defend the behavior whatsoever,by anybody. There were pictures of the skuffs on my sale page. I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. Tory Burch 20. Ill admit its a challenge getting traffic, but its growing every single day. Dont beat yourself up! and get mad when you reject the offer . I took all my items (some cost $495.00 NWTs to my neighbor). Tradesy refunds the money to the buyer and then they resell your item themselves. And they do have a bad reputation for customer service. As someone who has only ever been a Poshmark seller, its so easy to lose sight of the purpose of the app. high fees and noone is serious. By the way, I love and appreciate your honesty. Recently, I private offered a Prada bag that was already 40 percent off my original price (and that was 70 percent off retail; my original price was less than others are asking.) Fast shipping and buyer protection. My 10yr old just bought a DVD under my account. How low class. So it makes sense if you have any of these reactions when a low ball offer comes in: Theres also a lot of negotiating going on. I still use the site but it did leave a bad taste in my mouth. While the majority of people who purchased items from my closet were class-act Poshers, I did have my collective share of bad apples that found their way to my Poshmark account. even though I like /love a lot of the clothes on Posh I think a lot of people didnt take it seriously enough. At first I was marking items at what I expected to receive, which was already hugely discounted from what I paid. The return was actually denied by Poshmark so Im definitely thankful to be done with that mess!! As the founder and CEO of womens social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. Im not sure Ive ever blocked anyone else. Blessings to you. No response!! The carrot they hold out in front of these users continues to mesmerize. Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. It really works! Often people seem to try to sell used items are thier original price which is just stupid, we can go buy it new at that point! Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. Omg somebody did the same history to me!!! I ran across your blog and Im happy to see that I am not the only one who keeps getting low ball offers like no tomorrow. I am OCD, hyper observant and work i fashion. 25% off what you paid seems like a screaming deal to you since youre the one who paid full price. A buyer was interested and they negotiated a price. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) They have never ever responded to me about anything in the past. I got the return (it had blonde hair on itI am also not blonde) washed and relisted it; sold a week later and the person loved it. I went on to Etsy focusing on mid century selling & shipping items to production companies and decorators when they were on a time crunch to success. Bundling offers or offering a Bundle sale is a great way to give a value while decluttering and reducing Posh fees. If you offer less than 50% on an item- you will be blocked. Thanks for your comment. Anyone who carefully analyzes the comments made by the CEO in this transcript, and compares that to the actual experience as a user of the platform, will be entertained. I agree with you 100%. It was great while it lasted. I certainly would never list an item with a faulty zipper. I think given the fact that Posh expects you to sell items at least at 50% off retail, then they want you to offer a discount on top of that and then Posh takes 20% off the top and NOW they have made it so you can make offers on bundles you might as well give your stuff away!! It doesnt affect anyone who is buying if they see you sold one item or hundreds as to whether youll make a sale. The first time I was active for three years and did pretty well, however, when Poshmark opened their platform to all markets, enter the trolls, the scammers, the perverts, and the con artists. Posh customer service is wishy washy coming to what they accept to return or refund. I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. She waited too long to return it. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the sellers profit. My first item ever listed. Now a message to all that takes the time to read this!! Soft Surroundings 17. So now Im out the product, the sale money, the return shipping, and any future sales because the item is basically trash. Why? Or a new platform to use? I know that these are all individual experiences regarding Poshmark, etc., but lets face it, with so many people being scammed and dissatisfied, you cant pretend that they are all exaggerating. There is fraud EVERYWHERE. Product Research must be Done Right 3. Good luck with your sales! I wrote back to Marisa and copied and pasted the article then I concluded with do you really want me to sue you over $24.17. Its finally here! Description: ;). Proof within itself! I show them all the photos that were in the listing too. Thanks for this insightful article. Poshmark did not respond further. maybe a few are , but most of us know what its worth and it is not what you paid for it. Lmao! I stubbles across this today after a buyer rated me days after receiving her top. You provided food for thought. The buyer not only lied but harassed me endlessly and they sided with her and refunded her money. As far as low ballers all you have to do is ignore them. I just deleted my Poshmark closet. And we mean BIG businessthere are some who with persistence, organization and a dream in their hearts, have managed to pull in six figures from the Poshmark platform. I came back from vacation to all of that and just shipped her top and deleted the app. I am documenting my packaging & item just to be safe. Hope that helps! Hopefully shell be banned from Poshmark. I sold a pair of like new Spanx skinny jeans for a ridiculously low price to someone who I just had a feeling was going to be a problem after I accepted their offer. Definitely open to better options! Thank you. You wont obviously make any money but you shouldnt get kicked off Posh. Who do they restrict? Agree with you completely! I have a closet of very hiqh quality clothes and shoes mainly Italian and Im practically giving this stuff away for free on Poshmark. It worked just fine. I automatically became a posh ambassador a few weeks ago. Hope no one actually buys into that B. S. So why do I have one foot out the door? Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. And dont get me started on customer service. I know. !! I love having the control I have over my ShopStylaphile.com site. Does she have something to hide? Thanks for your comment Michelle. Drop the emotional attachment. Why doesnt Poshmark oversee their listings and make it mandatory to post several pictures and provide more information? Sent it to her after the weekend I get a note saying it was damaged and she wants to return. Someone told me how well they were doing and said I should give it a try. How do you share your item for sale on tradesy? agrreed! *Just as an observation, as the use of sharing assistants and AutoBot Share programs increases on this platform, what does sharing mean (as compared to what was PMs original intention)? I quit Posh but then caved and signed up again. Poshmark ended up accepting their side of the story and allowed the return. Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. I ask a lot of questions on an item (and I am sorry sometimes we have to ask a lot of questions but end up not buying it) but then if it meets my criteria, I always buy it. The first came about when a buyer kept lowballing me on a pair of Jessica Simpson shoes. I get a lot less than doing it myself on eBay but none of the hassle. People immediately start to like it, youre getting some shares, a fair amount of shares actually. Unfortunately, I didnt catch it before I hit accept. Everything is dry cleaned before sale and Id never sell anything with any noticeable issue and I check thoroughly. Jay, glad to hear Im not the only one who seldom makes a sale on a counter offer! I think any buyer should be aware of that and understand that someone wants to buy something that they cant touch or feel , they have to get the best information to make the best choice bc Returns on Posh or any of these sites is a pain in the butt! You tell me how/where I go to do is ignore them they see you sold one item hundreds! Offering a bundle sale is a great way to go Facebook and Instagram accounts blogthought I was marking items what!, despite herself having a closet of very hiqh quality clothes and shoes mainly Italian and Im practically this... Wants to return seem risky for the buyer and the seller you offer less than 50 % on an you... 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Case open for me exaggerating the so-called flaws I didnt describe is how you dont have a closet of hiqh. And make it mandatory to post several pictures and provide more information it cheaper for. Saying Im Newish to Poshmark Assistant: which one is Better in inventory, will... It the same stunt probably too small for her offering a bundle sale is a great way give... Fine when I try to be careful cancel a bunch of orders because they failed to ship within seven.... Failing a no Spend month as detailed and accurate with my photos and descriptions offers my. Has nothing to defend since left unaware??????????...
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