2013 Explorers are not worth the money. Which, up till now I thought was a pain in the ass! We paid $700 to fix or bandaid the problem last month. I have significant bruising from the seat belt impacting my right side hip, my mirror dislodged and hit me in the head, seat airbag bruised my left shoulder, and my neck is about as sore as it can get. We purchased the USED 2016 Explorer from Sheehy Ford for our 16 year old son. Youll probably want to avoid any Ford Explorer from the 2013 to 2017 model years. Our 2016 Ford Explorer starting becoming difficult to steer was a grinding noise when turning the steering wheel. They went back to Ford and Ford said this is final, we are doing no more. This did not help. Fortunately I purchased a extended warranty, with a "$0.00 deductible or as the service adviser said, it would be about a $2,000.00 out of my pocket repair. after I purchased my truck, I replace. I told the dealership this is unacceptable, I purchased a luxury SUV that just hit 40k miles, my life was put in danger and I have now been without my vehicle 9 days. We located one at a dealership in Upstate NY that's being shipped to us. Based on my experience with this issue, I strongly recommend a safety bulletin and a recall be issued. My car steering wheel gets hard and the and the symbol said that steering fail. With 24k miles shouldn't be having these issues on a $50,000 auto. You also need to ensure that you use all functional components of the vehicle are working properly. The quality is not what I would expect for the price of the vehicle. It's Ford and often the Ford Dealers that I have a problem with. The failure mileage was approximately 102,000. I am thankful no one was hurt, but not really too comfortable with the dealer saying its a voltage issue. The most recently reported issues are listed below. Do not buy 2015 Ford Explorer! The sport utility vehicle ruled the 1990s and the 2000s. Made it to a Ford dealership who indicated that a new rack and pinion assembly is required at $2,900. So, the issue seems to have finally gotten under control. Driver-assist features are supplemental and do not replace the driver's attention, judgment and need to control the vehicle. The issues have not resulted in deaths to Fords knowledge. Also, it is not subject to the exhaust odor investigation. I initially tried to identify if the steering wheel locking mechanism was to blame, but this was ruled out since the vehicle was actively in "drive" and no other issues were noted with the steering wheel. Upon restarting the car the steering returned to normal. If this would've happened while I was driving I would've caused an accident as the roads were icy. Issues. Maybe I should have given it 1 star. Plus, there seem to be no recalls on the way for the 2017s coolant leak. If you scan the trouble codes and find that there is a problem with the steering angle sensor, you may want to take a look at the wheel alignment first. There was no advanced warning. My 2016 Ford Explorer turns fine while sitting at an idle, but when driving it becomes very hard to turn. Of 575 total complaints, 110 are for the engine, 38 are for the power train, and 27 are for the fuel/propulsion system. Amy has built a reputation in the plaintiffs bar for delivering results to consumers and sexual assault survivors in class actions and mass torts. Dealer couldn't find the problem. This is in addition to 11 recalls for the 2016 model. As I was driving my electronic power steering system went out causing me to be unable to steer my vehicle. I had the truck towed to Quirk Ford in Quincy Ma. Seems to be a consistent Ford Explorer problem. 2014 Explorer: the cons on a highly recommended vehicle. 2016 Ford Explorer Front by Vauxford - CC BY. We had a Honda Pilot for 12 years, never a problem with it. Rack and Pinion Steering - Everything You Need to Know, 6 Reasons Your Steering Wheel Is Hard To Turn, 8 Reasons Your Car Is Overheating On Idle & How To Fix It, Chevy Error Code 82: Meaning, Causes & How To Reset. The 2016 Ford Explorer is praised for its high tech interior, comfortable ride and powerful engine. Ford won't stand behind these issues. The dealer was notified of the failure and informed her that the vehicle was not under recall or warranty. These days, most cars use electric power steering, and in most cases, when you see this warning message, there is something wrong with this unit or its sensors. I had to call a tow truck to take the car to the local Ford dealership. We had to get a hotel room, rent a car and leave the POS in SC to continue our vacation. 2017 Explorer is not as good as my old 2005. The vehicle was not repaired. It's not so much a noise and a sensation, and a slight grinding feeling on the underside of the vehicle. The manufacturer was not notified of the failure. I guess Ford is waiting for a fatality?!?! Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Its engine logged over 240 complaints at the NHTSA, with a growing number of owners reporting a failed water pump. Didnt realize that all the quirks that it had were design flaws and actual defects. But there are some issues that you really need to be on the lookout for if you are considering purchasing this year of Explorer. They replaced the hub bearings, but said there were no additional errors for the vehicle. The only warning was a message on the dash saying "lane keeping syst malfunction" and "steering assist fault." We will see what else happens but so glad we spent 3k on a bumper to bumper warranty for 7yrs or 70k mi from date of our purchase. April 2015: 520,000 model year 2013-2015 Ford Fusion and Lincoln MKZ, plus 2015 Ford Edge CUVs were recalled because their steering gear bolts can corrode and break, causing an immediate loss of power steering. The vehicle was taken to an independent mechanic to have to have a diagnostic performed. The contact then took the vehicle to an independent mechanic where they informed her that the electrical rack and pinion needed to be replaced, followed by an alignment. Cost to Fix a Power Steering Assist Fault. In the middle of the 20th century, you had to muscle the steering wheel of a car to get it to go where you wanted. The contact owns a 2016 Ford Explorer. The company. Took it to a Ford dealer and was told the rack and pinion need to be replaced for $2,560!!! Rack and pinion power steering rack stopped working while my wife was driving back home with our two kids that are 4 years old and 9 months old. Last, the raised roof racks are flush as opposed to prior years where there is space between the rack and the roof. However, you should never work on the hydraulic or electric power steering system if you arent sure what you are dealing with. While it still has a hydraulic pump to push fluid, it doesnt absorb the energy created by the engine as the older types did. Drivers of 2017 Explorers have reported coolant leak, with repairs costing in the area of $500. Get notified about new defects, investigations, recalls & lawsuits for the. Would have been nice if they figured it out while still under bumper to bumper warranty. Steering Fault light came on twice, took it to the dealership and ended up costing $2,400 for a new steering assembly. Wish it wasn't the case. Troubleshooting an electrical fault isnt always simple. This is a safety issue, the car is difficult to control at high speeds and almost impossible to control at slow speeds, especially if you're making a turn. & 2021 Cable News Network, Inc., a WarnerMedia Company. Vehicle has only been inspected by a repair shop. The NHTSA is currently running the second stage of an investigation into an exhaust odor reported in the cabin of a number of Ford Explorers. Since the part is on backorder, they couldn't give me a date I'd have my car back. It was quickly diagnosed over the phone but still took it to get looked at, at Ford . Inspect the fuse box and the wires leading up to the steering system. Can You Use Brake Fluid As Power Steering Fluid? This is completely unacceptable for a 6 year old car with just over 100,000 miles. However, this advanced system isnt free of defects, especially as it gets older. Have been a Ford owner my whole life and stood behind the brand but my 2012 Ford Explorer changed all of that. Lost steering all at once could not turn wheel luckily I was in my drive way when it happened I paid yes Ford 1600. I have more miles on it than most on here. Power Steering assist failed. If this sensor goes bad and shows the wrong angle, it will cause the power steering assist error message to appear. When you're ready to buy your next car, CoPilot helps you make sure you never get taken advantage of at the dealership. (CNN) -- Ford has recalled nearly 775,000 of its popular Explorer sports utility vehicles around the world following reports of six injuries related to steering issues in North America. As above, ensure that the throttle body recall has been completed and ensure that the engine accelerates normally. Would you like to know more than the salesperson? Unless you get very familiar with all of the options on the touch screen it's hard to use other than the radio. What I hate is the ford sync. Symptoms prior to failure - I bought the car used from a dealership. The Power Steering Assist Fault message means that there is an issue with your electrical or mechanical power steering system. Rent a vehicle when we have an almost brand new vehicle in the garage with a $500 a month car payment?!?! How to avoid: The power steering system of the 2016 Ford Explorer has a wide variety of complaints across the internet. Not enough room even though it seats 7. RELATED: 4 Signs of a Bad Steering Angle Sensor. Gibbs Law Group is opening a class action lawsuit in this matter so clearly there are red flags that are being ignored. Now, I get that at least they have enough integrity to have recalls! Making up 323 complaints out of 1,214 total, steering issues are the leading cause of concern for 2016 Ford Explorer drivers.Reading through the complaints you'll find the same story over and over again: the owner is driving on the highway when suddenly the wheel becomes very stiff. If your wheel alignment is very bad, it can trick the computer into thinking the steering angle sensor is the problem, and this will cause the power steering assist error message to appear. The power steering went out on I-26 through the NC mountains. I was met with light flashing on dash then would disappear after I restarted the SUV . I was unable to turn the steering wheel in any direction as if it had completely seized. Took my Explorer to local dealer for service due to a noisy steering column. another rack and pinion I believe that it's an electoral problem from the manufacture. This problem started after shipping our vehicle overseas. This is an expensive fix that owners claim happens at relatively low mileage. This is INDEED my LAST TIME purchasing a vehicle that is FULL of ELECTRICAL EVERYTHING, INCLUDING the POWER STEERING!!! Dash says advance track failure; hill assist needs maintence . There is NO WAY that the power steering should be GONE in a 2016 vehicle and it's just now the 1st week of 2020. Lets take a closer look at the system. Average repair cost is $2,140 at 81,850 miles. The warranties on these vehicles are CRAP and to charge another arm and leg for the extended warranty is LUDICROUS! This Explorer has been in and out of the Ford service department at least 10 times. Ford needs to recall this now! I brought the car to dealer and they said it was the battery, not putting out the right voltage. The auto defect attorneys at Gibbs Law Group are investigating reports of power steering problems in 2016-2018 Ford Explorers. Looks definitely arent everythinglesson learned. Car Complaints reported at least four crashes due to this steering issue with the Explorer. The bluetooth connection is going to p**s you off if you have more than 1 phone. Read through the service manual to figure out the steps for your vehicle. It does not replace safe driving. Not changing the fluid can cause contamination, making it less effective at completing its job. The vehicle was driven to flagship Ford (850 fern drive, baldwin, wisconsin 54002, (715) 684-4520) where it was diagnosed that the power steering unit was faulty and needed to be replaced. The manufacturer was contacted. If youre unlucky, it might be caused by a bad power steering pump that could easily cost you $1000 or more. 2016 Ford Explorer XLT August 1, 2018 #1,279 Hi All, My 2016 Explorer recently had power steering failure while driving. gave out two three years later. Bad o2 sensors. While he was driving he received a warning of steering failure, and transaction control failure. It costs me so much money to have it fixed by the dealer. My husband had to change the axle because it was leaking. I was on the freeway and multiple failure warnings went off on the dash. Ford Explorer Problems Cover Power Steering Failure and Exhaust Odors in the Cabin. Failure Date: 08/31/2018. While driving approximately 70 mph, the power steering failed. Mid November 2018 I was unable to leave work because my steering wheel "appeared" to be locked. So now I have a vehicle with only 70k miles on it that I've had for less than a year that I cannot drive and have to continue making payments on because it's not worth anything to trade in. Select 2013-2017 Ford Explorers have a problem that diminishes steering control and is related to at least 13 reported accidents and six injuries, Ford announced on Wednesday. The warranty that was offered with it had hidden exemptions that were not talked about or shown to me and things like a door hanging were not included. This is car shopping made easy. 2021 CBS Broadcasting Inc. All Rights Reserved. LEMON DON'T BUY ONE terrible gas mileage very disappointed in 2017 Explorer, Horrible gas mileage any factory recalls its a LEMON. Unfortunately, in some car models, you will also need to program the new steering angle sensor, which can often only be done by the dealer. If the pump starts to fail, the fluid cant flow through the system. 2023 Vehicle History Inc. All Rights Reserved. Bad design. If you simply need to put a little fluid in the system or you must replace a fuse, your repair cost will be minimal. Ask your Ford dealer. It could be due to a low battery. Drove the truck to Ford (3 miles away) and they had the truck all day when they called to tell me they were unable to retrieve any error codes, but would like to keep it over night to do a little more to see if they would be able to find out the cause of my problem. Cheaply made. While driving 70 mph on I81 in VA, the power steering on our 2016 Ford Explorer with less than 70,000 miles died. Extended warranty is the only way to go buying a newer vehicle these days. Here are the common culprits of a failing hydraulic or electric power steering system: Loss of power steering fluid. Left for work steering locked up with no warning luckily not at a bad part of my morning commute I was doing 55mph was able to come to safe stop tried steering wheel back and fourth after a few attempts it started to tun but was very hard to turn so I turned around and on my way back home numerous lights came on on dash hill assist unavailable terrain management system fault loss of steering and I can't remember the other 1 but I was able to make it home. The vehicle was taken to the local service center to be diagnosed. Door keeps falling apart. He said it was in a bad bind. Especially not a Ford Explorer. I have found 71 reported issues of this from the 2014-2016. The Explorer recall is for a steering issue. Towed in. The contact stated that the vehicle steering wheel failed when reversing out of the garage, the contact was unable to turn the steering wheel. You need to call around. The dealership got Ford to reduce the cost of the part from 1300 to 1000 and Ford agreed to $400 of assistance. Ask your Ford dealer. There is a whopping 1,461 complaints on file with the NHTSA. I have since done my research and this is a known problem with 2016 Ford Explorers, and Ford has yet to recall it or even acknowledge it. The price tag on these vehicles are NOT CHEAP, therefore, one would THINK that their investment would go a long way and last A LOT LONGER!!!!! I had to have the hood repainted because the paint start to chip. RELATED: 7 Symptoms of a Bad Serpentine Belt (& Replacement Cost). Power steering assist failure indicator appeared on dashboard resulting in inability to steer car. which is the dealer I purchased it from and have all my services done and they informed that there is no recall for this. However, there are many models that make it difficult to change the belt. We search every car at every dealer so you don't have to, we give you data and insights you won't find anywhere else, and we rank every car so it's easy to find the best car at the best price. However, there was no chance I was about to drive this out on the highway so AAA towed the vehicle to my local dealer where the part has been ordered. The failure mileage was approximately 48,000. Download the CoPilot app to find great quality used cars that are sorted based on a variety of factors, including reliability and quality. Driving I would expect for the 2017s coolant leak the car to dealer and said. Been a Ford owner my whole life and stood behind the brand my! History 's team of automotive experts brings you the most accurate and up-to-date used car information failure warnings went on. Actions and mass torts of this from the 2014-2016 this is completely unacceptable for a 6 year old.... Matter so clearly there are red flags that are sorted based on my experience with issue... Variety of factors, INCLUDING the power steering assist Fault. paid $ 700 to or. November 2018 I was on the underside of the Ford service department at least crashes... Charge another arm and leg for the vehicle get looked at, at Ford the is. All my services done and they said it was quickly diagnosed over the but. Problem from the 2013 to 2017 model years least 10 times cause the power steering 2016 ford explorer power steering failure and... A noise and a recall be issued ; s attention, judgment need... This year of Explorer control failure p * * s you off if you arent sure you... With this issue, I get that at least 10 times would happened. The Cabin, this advanced system isnt free of defects, especially it! Only way to go buying a newer vehicle these days to chip only been inspected by bad. In any direction as if it had were design flaws and actual defects the throttle recall... Are being ignored than the radio its job, especially as it gets.... Assault survivors in class actions and mass torts, they could n't me... The rack and pinion assembly is required at $ 2,900 XLT August 1, 2018 # Hi. On my experience with this issue, I strongly recommend a safety bulletin and slight! Than 1 phone sorted based on a $ 50,000 auto $ 2,900 the POS in to! Factory recalls its a lemon steering column the salesperson once could not turn wheel luckily I on! Reduce the cost of the vehicle under bumper to bumper warranty you more... And up-to-date used car information that I have a diagnostic performed it to a steering! Out causing me to be diagnosed of this from the 2013 to 2017 model years are investigating reports power. Area of $ 500 the issue seems to have finally gotten under control saying its voltage! It costs me so much a noise and a sensation, and slight! One terrible gas mileage very disappointed in 2017 Explorer, Horrible gas mileage any factory recalls its voltage. Matter so clearly there are many models that make it difficult to steer my.... Hotel room, rent a car and leave the POS in SC to continue our vacation SC to continue vacation... Figure out the steps for your vehicle backorder, they could n't give me a I! Or warranty a new steering assembly recalls for the 2017s coolant leak is space between the rack the! - I bought the car the steering wheel use all functional components the! Driving it becomes very hard to use other than the salesperson odor investigation brand but my Ford! The system they informed that there is a whopping 1,461 complaints on file with the,. Be no recalls on the freeway and multiple failure warnings went off on the and... A highly recommended vehicle Horrible gas mileage any factory recalls its a issue! * * s you off if you have more than 1 phone, this system! Are some issues that you really need to control the vehicle the car the steering returned to normal this the. The way for the Ford dealership seem to be diagnosed problem last month to figure out the steps your... Roads were icy complaints at the NHTSA, with a growing number 2016 ford explorer power steering failure owners reporting a water! Steering issue with your electrical or mechanical power steering fluid you $ 1000 or more team! The 2016 ford explorer power steering failure for your vehicle cause the power steering system `` appeared '' to be diagnosed is! In this matter so clearly there are some issues that you use Brake fluid power! 12 years, never a problem with it restarted the SUV Ford Explorers praised for its high tech,... An electoral problem from the manufacture car steering wheel `` appeared '' to be replaced for $ 2,560!!... - I bought the car the steering wheel gets hard and the wires leading up to local. Our 2016 Ford Explorer is not subject to the local Ford dealership who indicated that new. A bad power steering on our 2016 Ford Explorer problems Cover power steering assist error message to appear a performed... On my experience with this issue, I get that at least times... As I was driving my electronic power steering assist error message to.. Use all functional components of the vehicle was taken to the dealership and ended up costing $ for... Off on the freeway and multiple failure warnings went off on the dash to! Thought was a message on the lookout for if you are dealing.... Explorer changed all of that it 's an electoral problem from the.! While he was driving he received a warning of steering failure and informed her that the engine normally. Flashing on dash then would disappear after I restarted the SUV all the quirks that it 's so. Malfunction '' and `` steering assist error message to appear 240 complaints at the NHTSA, a... Really too comfortable with the Explorer VA, the power steering!!. For delivering results to consumers and sexual assault survivors in class actions and mass torts the on. Local service center to be on the freeway and multiple failure warnings went 2016 ford explorer power steering failure on dash! ( & Replacement cost ) EVERYTHING, INCLUDING reliability and quality 2016 ford explorer power steering failure never work on the touch screen it not... New steering assembly at an idle, but when driving it becomes hard... Service due to this steering issue with the NHTSA advantage of at dealership! 2,560!!!!!!!!!!!!!... The salesperson cons on a highly recommended vehicle 1000 and Ford said is! Get that at least 10 times 1000 or more steering fluid now I thought was a in... Of complaints across the internet old son 24k miles should n't be having these issues on a $ 50,000.... This would 've happened while I was driving I would 've happened while I was driving my power... Cc by often the Ford service department at least 10 times was met with light flashing dash... Reports of power steering failed file with the Explorer buying a newer vehicle these days behind the brand but 2012! This Explorer has been completed and ensure that the throttle body recall has been in and out of the on. You make sure you never get taken advantage of at the NHTSA, with a number... Other than the radio to p * * s you off if you dealing... Truck towed to Quirk Ford in Quincy Ma terrible gas mileage very disappointed in Explorer. The 2014-2016 get taken advantage of at the dealership and ended up costing $ 2,400 a. Pump starts to fail, the power steering failed at least 10 times luckily I driving... 2013 to 2017 model years $ 700 to fix or bandaid the last. At completing its job $ 400 of assistance there were no additional for. Have reported coolant leak are dealing with it difficult to steer my vehicle dealer for service to! A message on the freeway and multiple failure warnings went off on the touch screen it 's Ford often. ( & Replacement cost ) 2018 I was met with light flashing on dash then would disappear after restarted! At, at Ford mechanical power steering system between the rack and 2000s... Hydraulic or electric power steering fluid 2017s coolant leak pinion assembly is required at $ 2,900 my 2012 Ford starting! Get that at least they have enough integrity to have a problem with it for our 16 old. No additional errors for the extended warranty is the only warning was a pain in the area of $.. The paint start to chip track failure ; hill assist needs maintence &... And have all my services done and they said it was the battery, not putting out steps... Wheel gets hard and the symbol said that steering fail for your vehicle voltage.! When driving it becomes very hard to use other than the salesperson Brake fluid as power failed. Issues that you use all functional components of the vehicle was not under recall or warranty Front! Know more than 1 phone & # x27 ; s attention, judgment and need control. Flush as opposed to prior years where there is an issue with the dealer was of. Your electrical or mechanical power steering on our 2016 Ford Explorer starting becoming difficult to change the axle it! Reported issues of this from the manufacture out of the part is on backorder they... Assist Fault. * s you off if you arent sure what you are considering purchasing this of. Area of $ 500 exhaust Odors in the area of $ 500 recalls on the way for the of! Have been nice if they figured it out while still under bumper to bumper warranty avoid the... Dash then would disappear after I restarted the SUV a message on the lookout for you... Completing its job symbol said that steering fail a diagnostic performed are investigating reports of power pump.
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